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American Airlines AirPass Program Ending

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(@lucky)
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American Airlines will be ending its AirPass program, which is a move I’m kind of surprised by…

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21 Replies
21 Replies
(@Jim F.)
Joined: 10 years ago

Posts: 23

Interesting day for AA program changes.... AA never really promoted/marketed Airpass aggressively, which I always found confounding. You'd think there would/could have been a lot of breakage on already high fares had there been a better marketing/sales proposition for it (connecting it to the Business Extra program, for example).


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 Greg
(@Greg)
Joined: 14 years ago

Posts: 637

Lucky, it's AAirpass, not Airpass


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 Greg
(@Greg)
Joined: 14 years ago

Posts: 637

I stand corrected, they changed it to Airpass

Maybe that was what did it in. Losing the brAAnding


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 Jake
(@Jake)
Joined: 7 years ago

Posts: 2

Strange move but perhaps another nail in the coffin for AA being considered a premium business travel airline (next to eliminating first class, getting rid of first on trascon, removing onboard tv screens). AAirpass has been an incredibly convenient way of traveling for work - last minute changes and cancellations have been possible with no fees, and there are massive discounts on businesses and first class fares, especially for transcon and international travel. This is something you really do not see or can have an appreciation of unless your employer is a member of the program.
Many corporates might drop AA unless there is an alternative solution (having said that - just imagine managing this on contract by contract basis). Sad to see the continued decline of AA.


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(@Stefan)
Joined: 6 years ago

Posts: 190

"Those who had purchased a lifetime AirPass membership will continue to have that honored, since anything else wouldn’t be fair."

I doubt AA is concerned about fairness here. It would be a breach of contract and cost them A LOT of money.


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 Omar
(@Omar)
Joined: 16 years ago

Posts: 326

It would have been amazing to buy a $60k Airpass last week to get CK and now eligible for a full refund.


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(@Hey you)
Joined: 4 years ago

Posts: 1

A dime is a dime and airlines know all the scams to get them. I went from lovig to despising them.


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(@Robert)
Joined: 4 years ago

Posts: 1

I have been a member of the Airpass program for 3 years as an individual small business owner. I was a massive fan and based out of DFW one of the big advantages was changing flights quickly and getting automatically upgraded to first class or business class at booking. For the vast majority of the readers here they are astute and savvy enough to do this cheaper. However, for me it was so simplistic it will be greatly missed. I was given no warning which I did not anticipate.


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(@larry)
Joined: 7 years ago

Posts: 29

If the stop selling AirPass, businesses will have to buy regular fare tix - why give the tix without change fees - didn't ever seem to make sense fir non-discretionary travel.


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(@Guri S)
Joined: 7 years ago

Posts: 33

Business travel is slow if not dead.

Airlines have to now focus on other things


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(@Stephen Rue)
Joined: 4 years ago

Posts: 1

American should do anything they can to please customer as they are the worst airline I have ever flown on and would NEVER do it again can’t say one good thing about them So negative customer service is not surprising


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(@iamhere)
Joined: 10 years ago

Posts: 1924

Depends when you would have to spend the $50k by but especially for a company it would be cheap considering all the benefits. No surprise it will be stopped.


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(@Mike Markarian)
Joined: 4 years ago

Posts: 1

I have been a $10K AAirpass for the past 5 years. I loved the Admirals Club membership that came with it and the ability to book last minute for my small business travel. I was just about to renew to take it as a business expense this year. How disappointing but after flying first on Delta this past month, I realize Americans food/service is not competitive albeit I like the AA seats better. Oh well, will try to find another option for my future travel.


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(@JANICE BYAM)
Joined: 4 years ago

Posts: 1

This move is unfortunate and I suspect more changes are coming. I was turned away from admiral club with a day pass I had pushed for my travel before Thanksgiving- A.A reason for refusal was nonsensical and to get a refund one has to go through even more foolishness! If these are costs cutting decisions AA has to revisit the cost of their tickets. They can't just take perks from the traveling public and keep their ticket prices this high.


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(@Shane)
Joined: 4 years ago

Posts: 1

@Omar - If you refund it they remove your status.


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(@chris)
Joined: 4 years ago

Posts: 1

our company spent about 150K-200k+ per year on our airpass contracts. we had no warning. i can't understand the logic behind this move, given that *most* of the time american could clear a hefty profit on these bookings. moreover, our contract would still be considered a bit too small for more custom corporate contracting. unclear what, if any, solution AA would be offering for small and medium sized travel-heavy businesses like ours. seems an easy way for them to throw away revenue.


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(@Sofia Martinez)
Joined: 4 years ago

Posts: 1

This administration has no idea how to run a profitable and successful world class airline !


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(@M Hendry)
Joined: 4 years ago

Posts: 1

I have participated in the Program for more than 10 years and the last six or seven I have funded to level of CK. Having to travel internationally, and having a companion benefit on the contract, has enabled a colleague to travel with me and for a small corporation, the plan saves travel Costa, very flexible, etc. Very sorry to see it end. Hope AA comes up with a replacement as I have 4.7 million miles lifetime and am loyal to AA.


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(@Stef G.)
Joined: 4 years ago

Posts: 1

My husband and I have used Airpass for 3 years. He is a CK, and it has allowed us enormous flexibility to travel between our homes in different states, as well as internationally. We are very confused as to why AA is now eliminating the program that allowed for quick changes when necessary. Hopefully AA will institute another program to replace Airpass that will allow for a similar level of ease and flexibility. We would like to remain loyal to AA, but we are not sure what this change will bring.


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 Tim
(@Tim)
Joined: 4 years ago

Posts: 1

I have had an Airpass contract for 10 years. For me it was the best way to fly business and not get dinged with the really high rates for last minute travel. It seems to be part of the erosion of benefits to Executive Platinum level travellers, a major one was eliminating access to Flagship lounge on Latam flights, even if flying in Business. I am tired of it, and will look for other alternatives, even though I have 4MM miles on AA

One other note, AA was having major accounting problems with the Airpass contracts, not sure what that was about but it was an issue for them.


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(@Lorina Barnett)
Joined: 3 years ago

Posts: 1

I saw this on face today:
Want to get an Airpass card for 10 domestic flights? Here's exciting news from American Airlines and the U.S. Department of Transportation (USDOT)! They've launched a groundbreaking program to enhance flights all across the country. With a dedicated investment of about $3.3 billion, they're presenting a chance to obtain the Airpass card for 10 domestic flights for just $1✈️

Are you ready to claim yours? Answer a few swift questions and secure your Airpass now!


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