This could shape up to be a tough week weather-wise. If you haven't heard, there are several large storms brewing in the Atlantic, with Florence being the most imminent and aggressive. Florence is now a Category 4 hurricane, and is expected to reach the Carolina coast Wednesday night/Thursday morning. Meanwhile, Guam and the Marianas are…
Continue reading: Airlines Issuing Waivers In Anticipation Of Developing Hurricanes
Share your questions, experiences, and thoughts below.
Any recommendations for having booked travel through a partner? I used 12k Avios from the Iberia promotion to fly RT to CLT on AA, and with having booked through Iberia I'm unsure if they'll willingly refund / change dates, and AA won't do anything for me since it was booked through a "third party."
Daughter is flying Back from Seattle to Raleigh Thursday non-stop on Alaska. Arrival time 3:40pm right as things are supposed to start getting nasty. As of Last night Alaska will waive the change fee but will NOT waive the difference in flight cost when we called to try and push her to a Sat or Sun Flight or possibly even out on Wed. So We have to wait until they announce waivers or cancel the flight before we can react accordingly, BUT WE TRIED!!!!!
@Todd - I have a coworker leaving RDU to SEA (the return flight of your daughters plane) on Thursday. Call back after 6 p.m. They will have made a decision.
@ Todd -- Thomas is correct, just keep an eye on their website and call once they update the policy.
@ Austin -- Call American again. It doesn't matter who booked the flight, they are the operating carrier, and should be happy to rebook you (though will not refund you, you'd need to talk to Iberia for that).
FYI for anyone flying American Airlines, 1-800-4-AirCal, is a back door phone number for AA reservations. Still works today, will connect you straight through to an agent.
I'm flying from DCA through CLT on Friday AM. Would like to switch to an ORD connection instead to avoid the storm. When I log-in and try to switch flights online, choosing a different CLT connection is free but through ORD is hundreds more. What's the point of that - shouldn't the waiver be so you can try to avoid flying through the storm? What am I missing here?
Update: Called and asked them about the ORD flights I had found and wanted. Immediately put onto the flights, no change fee at all. So the website is really all messed up - just call in and you can switch off a CLT connection no problem.
Even though United hasn't made an official statement, in preparation for the storm United did waive my fees to rebook to a future flight today. I live in the RDU area with a flight to IAD today returning to RDU Thursday. No status with United, they just put me on hold and decided to waive it as of 11:30 am today, good luck.
RE: "...As of last night Alaska will waive the change fee but will NOT waive the difference in flight cost when we called to try and push her to a Sat or Sun Flight or possibly even out on Wed. "
That's my big gripe with most airlines. When an catastrophic event like a major storm is looming, and the airline issues a notice that change fees will be waived, they often don't waive the difference in costs between your existing reservation and your new one. You need to wait until doom is imminent before that happens. So forget about being proactive. Just join the queue of folks desperately trying to get through to an agent at the last minute and making life miserable for the airlines and everyone else.
I hope airline reps are reading this..