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Alaska Increases Some First Class Award Costs

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(@lucky)
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[#13126]

Alaska Mileage Plan is increasing some award redemption rates for first class travel on Alaska Airlines. Personally I don’t view this being as a huge deal, though others feel differently.

Continue reading: Alaska Increases Some First Class Award Costs

Share your questions, experiences, and thoughts below.


17 Replies
17 Replies
(@Gary Leff)
Joined: 12 years ago

Posts: 366

"View from the Wing is frustrated that Alaska didn’t provide 90 days notice of the change...I think that frustration is more on principle than practical"

Respectfully, 90 days is what Alaska committed to, there may be times when contractually they cannot but that's clearly not the case with own-metal awards. So in a sense it's *worse* when they do it with their own metal than with partners. There's no external coordination required, they can make the changes whenever they wish - if they'd forgotten to notify members, just delay the change 60 more days.

A month isn't enough not because members have to redeem now rather than waiting in order to get the best price - members look to the award chart to know *how many miles they'll need to redeem* in other words to set a goal and earn towards that goal. While members are on a quest towards that goal they get the rug pulled out from under them.

Ultimately I personally care less about these awards than partner redemptions. But when Alaska won't honor their advance notice commitment EVEN FOR own-metal redemptions my concern isn't principle it makes me TRUST THEM LESS.

And fundamentally the value of a currency is based on trust about how well it will hold value. So it makes me downgrade how much I value an Alaska mile. Although seeing the direction of award pricing with new partners I've begun to do that anyway, since they clearly appear to be on a downward trajectory, and I tend to expect that as bilateral contracts get renegotiated we'll see more increases even for legacy partners.


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(@Regis)
Joined: 6 years ago

Posts: 411

Alaska's premiuim cabin product is mediocre at best. This is non-news. So insignicant it hardly qualifies as a devaluation.


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(@eponymous coward)
Joined: 16 years ago

Posts: 442

That is pretty much my read as well. With Cathay on ventilators due to COVID (and I suspect they will likely move to a J+/Y+/Y configuration as a carrier more like BR/CI as Hong Kong continues to recede into China if they don’t just end up as Air China) most of the excess value of AS Mileage Plan for high end aspirational redemptions is confined to stopovers, JL J/F into SE Asia/India, QF premium unicorns, and maybe BA F (if you can find it)- if you actually value a BA F redemption as an aspirational redemption (I hear certain bloggers have opinions on BA F). 😉

Right now… I’d have to say AS and AA miles are pretty close to par for me given how AS is adding partners where the awards are anywhere from modest premiums to “LOL, really?” to what you can get on AA. (That being said, the niche cases do have value, stopovers do have value, and I don’t have a lot of confidence that the AA chart is going to be around in current form 18-24 months from now- AS’s chart may last longer).


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(@Beachfan)
Joined: 16 years ago

Posts: 904

These changes should be viewed in the context of new partner charts, the dynamic award pricing on AA (maybe good for Y, horrible for TATL C) and now this.

On key routes, this is first seat pricing, not last seat . Three rooms of the house have gone to crap, but you aren’t concerned yet?

What non Asian partners are you thinking is so good?

Easy to have deals to Asia. Once tourism opens, those will be gone too.


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 Bobo
(@Bobo)
Joined: 8 years ago

Posts: 119

Just one more data point in a series of bloody finger pricks by my favorite airline. Together they add up to bleeding toward becoming American Airlines Jr. Still better but headed that way. Tiny negative changes but no positive ones.


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 Bobo
(@Bobo)
Joined: 8 years ago

Posts: 119

Disagree. Domestic first is light years better than American, for example. Food that is often actually delicious and consistently nice service.


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(@Michael M)
Joined: 9 years ago

Posts: 34

Alaska Airlines has quietly devalued partner awards on JL-- they are now 60,000+ business/ 70,000+ first class, per their website award charts. Alaska for some reason for the past 2 weeks has either been showing a sudden increase in phantom award availability or they are blocking booking premium awards on several partners when one gets to the final step of trying to complete an online award booking.


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 Stan
(@Stan)
Joined: 5 years ago

Posts: 2

I’ve noticed every time AA makes code shares and contacts with other airlines prices go up !!
Jet Blue, Alaska…..
The other good airlines become less desirable.
Every time.


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(@brizone)
Joined: 5 years ago

Member
Posts: 0

Not the first time they've done that, either.


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(@brizone)
Joined: 5 years ago

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Posts: 0

I can't see how Cathay survives given the restrictions placed upon them. Xi is finally reeling them in (they only need to buy another 27.3% for outright control, a stake that's becoming cheaper by the hour). I too suspect they'll be absorbed by Air China, possibly in just the next year or two given the current trajectory. So sad. 🙁


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(@FNT Delta Diamond)
Joined: 10 years ago

Posts: 348

Does Ben even write One Mile at A Time these days? In the old days, he never would have tolerated this dishonesty. Lately, almost all of the articles are almost exclusively guides, puff pieces for credit card promotion, or free advertising for his partner's travel agent company. Is Ben paying a ghost writer? The blog is actually worse than The Points Guy these days.


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(@andrew-5)
Joined: 5 years ago

New Member
Posts: 0

I think there’s some integrity to saying “if you booked this award you’re a sucker.” TPG would always include it in a top 10 reasons to get that Alaska card article.

Also, at least this blog allows comments. TPG is like “we don’t care who you are just clickem referral links.”


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(@andrew-5)
Joined: 5 years ago

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Posts: 0

It’s an industry norm to have evaporating value. I’m surprised you trusted loyalty programs at all before this.


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(@Seattle Todd)
Joined: 12 years ago

Posts: 66

Couldn't agree with Bobo and disagree with Regis more. Yes, Alaska doesn't have lie flat seats in transcon first class. Got it. But for the other 96% of their routes, their hard product is no worse if not better than other domestic carriers, and their food is light years better.


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 DCS
(@dcs)
Joined: 5 years ago

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Posts: 0

In the past an Alaska Airlines spokesperson had also stated that the company hopes to provide at least 90 days notice of any award chart changes, so I’d expect that to be the case going forward.

I believe that this is another case of self-anointed "travel gurus" misinterpreting or reinterpreting a loyalty program term, rule, condition or statement to make its meaning more favorable and expansive than originally intended by the program. Then. invariably, they accuse the program of duplicity when reality intrudes and a program implements something according to its interpretation of its own rule rather than according to self-anointed "travel gurus'" mis/reinterpretation of it. A case in point is the outrage the followed the realization that SPG's "best room available" did not mean "guaranteed" suite upgrades as reinterpreted in travel blogopshere.

As in the quoted claim, which is hardly dispositive, I see references and links to where Alaska Air purportedly 'promised' to give a 90-day notice before modifying its own or partner award chart, but when I get there I never see the "promise" itself exactly as stated by Alaska. Context is always important, especially since virtually every loyalty program, Mileage Plan included, reserves the right to implement programmatic changes, except program termination, without prior notice to members...


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(@Azamaraal)
Joined: 11 years ago

Posts: 949

Alaska First is a total joke. At best it is a poor premium economy.


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 JR
(@JR)
Joined: 6 years ago

Posts: 2

Hard disagree. Ben, you come across as a shill in this post — no offense. What happened to 90 days? What is loyalty?


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