Okay, I’ve gotta give it to British Airways, this is damn well done. Kudos!
(Tip of the hat to David)
British Airways’ “Visit Mum” video
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A Consumer
Member
Well I never. Not a cynical or disparaging comment in sight. Well done to all you OMAAT correspondents for writing nice words, and well done to you others, who may have thought of being 'amusing', for keeping quiet. Right, where's that handkerchief?
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sheryaghoshalfan
Guest
A young couple from Mumbai got the surprise of a lifetime, thanks to British Airways. Watch their heart-warming story here. http://youtu.be/ixbLMsVlpes
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abu jaffer
Guest
I have been travelling with Ba for a few year now and have yet to have a bad experience, either on the flight or with the booking agent. This morning, my experience with a booking agent (based in Florida)was exceptional. I felt I had to pay my compliments to Terrence (6D)for fantastic customer service. Thank you Terrence, great job!! Keep it up.
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Ivan Y
Diamond
In case anyone was wondering whether the family is real or simply actors, this is a comment from video's YouTube page: --------------- Aparajeeta Dubey 1 month ago I am Alka's daughter and Ratnesh's sister and live in Denver,USA. Since it was released,I have seen this commercial atleast a hundred times and end up sniffing and wiping a tear every single time. That is my brother and my mother and that is their chemistry..thanks BA for making it immortal!I love you...I can't fly you because of Visa restrictions for transiting passenges in London, but the first instance I can, I will be on that BA plane!!Thanks again.
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Chris A
New Member
Not only tearing up, but now I need to get some Indian take-out for dinner...
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