This American Flight Attendant Has Her Credit Card Pitch Down

If you fly US airlines with any frequency, you’ll probably notice the increasing number of credit card pitches onboard flights. Flight attendants get paid commissions for card approvals (I’ve heard of a few flight attendants who make more money on credit card pitches than their flight attendant salary). It’s one of the few areas where airline employees are actually incentivized for results — now if only US airlines could create a similar incentive system for good service. 😉

Twitter user @djjohnpayne shares what’s easily one of the best and most enthusiastic onboard credit card pitches I’ve ever heard. This lady is good, and apparently she had a minute spiel before the video even started about the benefits of the merger.

https://twitter.com/djjohnpayne/status/903020041217740806

But the best part of it all? The American safety video ends with a big round of applause and cheering, and it appears as if she intentionally paused the video, made her pitch, and then had the applause play, to make it seem like it was in response to her announcement. For those of you who have no clue what I’m talking about, here’s the relevant part of the safety video:

THAT. IS. EPIC.

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Keith Guest

I for one can not stand the credit card pitches. I fly very frequently and it's always in the middle of my nap or my movie. I absolutely hate these pitches and wish it were illegal to do so! 60,000 miles is not worth anything. I had to pay 50,000 for a round trip flight from DFW to MCO, hardly worth paying the annual $450 fee.

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Makrog Guest

I offer these applications onboard my AA flights, and it has been an easy way to boost my paycheck once in a while. CMChan makes some valid points. However, we have been instructed to read the announcement verbatim! Barclaycard is aware that these announcements can be irritating, so they have provided two versions, one slightly shorter. Originally, we were instructed to make the announcement 45 mins prior to arrival, within certain time periods only and we were always admonished to make sure it does not interfere with our regular duties. We can now make the announcement when we wish, keeping in mind that requirement. The problem has become, as was pointed out, some flight attendant are making a LOT more money by being more aggressive. And there is very little monitoring as far as I know, even though we are told that if we don't come comply with the rules, we can be banned from the program. As with anything involving money, there is always room for abuse. This flight attendant in the video seems like an outgoing person, and would also help to create a pleasant flying environment. That being said, I am sympathetic to many of the responses posted here. I sincerely hope that by complying with the rules as set out by Barclaycard when I qualified for this program, that I make this inflight offer a little less irritating, and hopefully beneficial for those that want to apply and receive the benefits of the card. Once they are offered in the cabin by myself or a participating coworker, then it is down to the work at hand, offering a safe and pleasant flight for all aboard. That is at least my priority!

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CMChan Guest

First of all, this FA is not following procedure. The credit card PA is NOT to be done until 45 or 30 minutes BEFORE landing. I am a FA with AA and my co-workers who insist on breaking from procedure annoy the crap out of me especially the ones who pitch the credit card the whole flight because they want to earn that commission. I already find it extremely tacky that we have to pitch this credit card, but a way to earn extra bucks is always welcomed although not my priority, and when co-workers go above and beyond for the card and end neglecting their other duties, its downright embarrassing. There also seems to be instances wherein some co-workers have cheating the program by pretending to pass out apps for the other FAs but are actually just giving out only theirs. There was a case wherein a FA was leaving her coded applications at the gates in various airports and hotel layovers. What for? The commission. Not really fair nor following the procedures. My advice, when you get on a flight with pushy FAs like these hawking the card, don't take it. Just remember, the credit card spiel is given Via the PA and we walk the aisle to pass them out 45 or 30 mins before landing. Any other time before that is not procedure.

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Jim Guest

She should start a blog and sell CCs there. Oh wait, Lucky, bowtie, "thought" leader, & "THE" points guy already got that covered.

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frank Guest

She gets $50.00 dollars per application for simply walking through the cabin and hocking these credit cards. Such a deal! She benefits, the credit card company benefits, the airline benefits and the credit card holder benefits.

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