Alitalia Now Lets You Add A Stopover In Rome For Free (With A Catch)

There are several airlines that offer free stopover programs. Perhaps the two most popular are Icelandair and WOW Air. Both airlines are based in Iceland, but their business model is based primarily around transporting people from the US to mainland Europe. Not only do they offer efficient connections in Iceland, but they’ll let you plan a stopover there at no extra cost (ordinarily if you want a stopover on a ticket, it greatly increases the fare).

The general logic for offering a stopover program like this is twofold:

  • Airlines use this as a point of differentiation and hope it will cause more people to fly with them, especially when they’re based out of a cool city/country; this is very much something that could cause someone to fly with them over a competitor
  • Airlines can potentially earn extra revenue from this by partnering with local hotels, travel agencies, etc., and taking a commission on what people book

The latest airline to introduce a free stopover program is struggling Alitalia. Through December 31, 2018, Alitalia is offering a free stopover of up to three nights in Rome at no additional charge. As part of this stopover, you can also leave your baggage at the airport at no additional cost, and get discounted rates at the Sheraton Parco de Medici Rome Hotel.

Unfortunately there are two major catches with Alitalia’s stopover program:

  • Alitalia’s stopover program is only available for travel originating in India, Kenya, and South Africa, with final destinations worldwide except Canada, Mexico, Italy, and the USA
  • A ticket with Alitalia’s stopover program has to be booked through the call center; if you’ve ever used Alitalia’s call center before, you’ll know that has the potential to be an adventure

So while some stopover program is better than none, it doesn’t seem to me like they’re terribly serious about this. Only flights originating in three countries are eligible, and it’s not possible to book these online. I can’t imagine this program will be all that popular in its current form, though if they expand the eligible markets and allow online bookings, I could see this being much more popular.

What do you make of Alitalia’s stopover program? Would you take advantage of it if it were expanded and the booking process were simplified?

(Tip of the hat to Adam)

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Sam Guest

@Lucky Alitalia seem to have cancelled service resumption to Nairobi Kenya. Reservation hasn't been open since Feb 15th. The only flights bookable from Alitalia.com are with Etihad. So their free stopover is only from 2 countries now. https://www.routesonline.com/news/38/airlineroute/277202/alitalia-shelves-planned-nairobi-service-resumption-due-march-2018/?highlight=alitalia

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markyUK Guest

Turkish have a nice stopover option which includes a tour of the city. It was what made me decide to use them Europe to Africa on a reasonably regular basis - especially as their C Class product was very competitively priced (c£1300 LGW to MBA rtn). One of the few 'European' carriers flying into MBA and avoiding a NBO transit... That said, if you are on a SkyTeam carrier, NBO is a dream now!

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Marija Member

That is odd... every single of my bi-annual trips to family I never Europe had free (or almost free, like $10 on $1000 ticket) stopover in one direction. Done this twice on Alitalia, once on Air France and Austrian... and this was for full week stopover in middle of summer. I took this for granted, as they are selling you exactly the same thing, just a week later. Unless you hit exactly the first date of ferragosta, this Sunday costs pretty much the same as the following Sunday, so total ticket cost ends up almost the same. Extra cost to the airline of offloading your bag from the plane is negligeable in whole fare calculation. I thought WOW and Norwegian just positioned it as brand thing, not that is unique to those airlines in any way. Heck, I can buy united ticket to Hawaii with stopover in connection city for same price as the one with 2 hour connection. Why would stopover cost more?

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Andrew Guest

Regarding stopover programs, I guess TAP Portugal is the reference: up to 5days and no origin restrictions, for free.

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Charles Guest

This is an airline that unilaterally calls a halt to their current frequent flyer program and gives you 3 months to use all their miles. Funny thing is that whenever I try to book a flight it goes up to 2 million miles transatlantic.

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