Air Canada introduced its newest plane Wednesday at its Montreal headquarters, and I (Kate!) was lucky enough to get a sneak peek at the event. The timing was perfect as I had already planned on being in Eastern Canada visiting family, and since I'd…
Yesterday Aeroplan sent out an email to members that has caused a fair bit of confusion. The email had the subject line "Upcoming changes to our Terms and Conditions." I think the reason it caused such confusion is because it seems like this should have…
Aeroplan is Air Canada's spun off loyalty program. Back in the day it was probably my single favorite program to transfer points to (they partner with Amex Membership Rewards and SPG), though after many devaluations, it's more of a niche program that…
Last week I gave you the rundown of Air Canada’s planned transition to a new Amadeus reservation system, scheduled to occur from 8pm EST on November 18 to some time on November 19. During the outage there would be no booking services available whatsoever;…
A few times per year Aeroplan offers a bonus when you convert hotel points into miles, and they've just launched their latest such promotion. On the surface this sounds like a good deal, but there's one major thing missing that makes this almost useless.…
Air Canada will be starting a major conversion of its reservation system next week, which will temporarily affect bookings, same-day changes, and upgrades, in some cases for a few months. This will impact Aeroplan as well, so even if you don't typically…
Is Titanium more valuable than Platinum? Does a HON outrank a Senator? Is an Explorist more or less important than a Discoverist? The world of travel status has all sorts of absurd names that seem designed to blur the lines between levels so that low-tier…
For those of you not familiar with Amex Offers, it’s a program available through most American Express cards, where different cards are eligible for different savings and bonus offers. In many cases the offers can be huge, and more than offset the annual…
Many airlines are making efforts to be more inclusive. For example, earlier this year we saw airlines for the first time add a non-binary gender option when booking travel, including the option to select "X" as your gender (rather than "M" or "F"). Air…
Korean-Canadian actor Sandra Oh is best known for her television dramatic work south of the border, ranging from Killing Eve to Grey’s Anatomy. Her breakout role was in the 2004 movie Sideways, a movie with so much drunk driving in it that just thinking…
Canadians LOVE to hate Air Canada. But at the same time, for business travelers, they’ve also been the only game in town with a frequent flyer program for most of the period since the demise of Canadian Airlines in the nineties (don’t worry, WestJet…
This won't apply to everyone, but just in case it's relevant to you I wanted to share a quick note of caution regarding making multiple transfers from American Express Membership Rewards (at least the US program) to Air Canada Aeroplan in a single day.…
Air Canada has announced that the new Air Canada Cafe at Toronto Pearson International Airport will be opening tomorrow, Friday, September 6, 2019. This is yet another new lounge concept the airline is introducing, following the introduction of the incredible…
Canada is a bilingual country, and there are laws requiring English and French to be given equal prominence, including in many aspects of business. This brings us to a recent court ruling based on a lawsuit filed against Air Canada, which sure is an…
The Airbus A220 is a nifty plane that offers both a a great experience for passengers, as well as favorable economics for airlines. While Delta was the first North American airline to take delivery of the A220, another airline on the continent will soon…
Who knew I would be able to put my lawyer-hat on so early in my travel blogging career? But it’s only been a week or two, and here I am, bringing you my hot take on the latest major lawsuit to hit the Canadian airline industry. In short, fuel surcharges…
We can expect significant changes to Air Canada's loyalty program over the next year or so. Initially Air Canada was going to form their own frequent flyer program in 2020, which came after their contract with Aeroplan was due to expire. In the end Air…
In mid-May it was announced Air Canada intended to acquire Air Transat. At the time the airlines had entered into an exclusive agreement to purchase all issued and outstanding shares in a transaction valued at $520 million. A lot can still go wrong after…
I've been in contact with Air Canada, who has assured me they've been working directly with the passenger since the incident to make sure she's taken care of, and are conducting a thorough internal investigation. I have every confidence this will be…
Last December I wrote about how the Canadian Transportation Agency was working on putting a new passenger bill of rights into law. This is something I'm a fan of. It's something that the US also desperately needs, given the complete lack of rights that…
This is turning into quite a week for Canadian aviation. At the beginning of the week it was announced that WestJet is being acquired by a private equity firm in a $5 billion deal. Now there's further airline activity, this time in the form of consolidation…
