SWISS Appoints 43-Year-Old German Pilot As New CEO

Lufthansa Group carrier SWISS has just announced that a new CEO has been appointed at the airline, and it’s not necessarily who I would have expected.

Jens Fehlinger will become SWISS’ new CEO

The SWISS Board of Directors has just appointed Jens Fehlinger as the company’s new CEO as of October 1, 2024. While the 43-year-old German has been at Lufthansa Group for his entire professional career, he’s new to subsidiary SWISS. He replaces Dieter Vranckx, who is taking on new duties on the Lufthansa Group Executive Board.

Fehlinger began his career at Lufthansa Group in 2006. He was first a pilot, before holding a range of management positions, including Head of Corporate Airline Strategy & Business Development for Lufthansa, and Head of Operations Performance Management & Analytics for the Lufthansa Group. He then headed the Lufthansa Group’s crisis management office during the coronavirus pandemic.

In the past few years, Fehlinger has served as Co-Managing Director of Lufthansa CityLine, while simultaneously establishing and developing the new Lufthansa City Airlines company as Managing Director. He also holds an airline transport pilot’s license, and is an A320 pilot for Lufthansa CityLine.

Here’s how Reto Francioni, Chairman of the SWISS Board of Directors, describes this appointment:

“In Jens Fehlinger we have secured the services for our company of a genuine connoisseur of the air transport sector. He has accumulated extensive experience in various areas within the Lufthansa Group; and he has proven well able to deliver innovations in our industry. He has shown vision, strategic flair and operational expertise, along with an ability to work closely with his teams, to establish a new airline; and, in doing so, he has confirmed his capacity to guide a company to success. With his personality, too, he will fit excellently not only into our SWISS Management Board but also into our particular SWISS culture. I look forward to working with him, and I wish him every success and satisfaction in his new position.”

Meanwhile here’s how Fehlinger describes his new role:

“I am really looking forward to joining SWISS. It’s a great company that has performed outstandingly well, especially in the last few years, and that has emerged from the recent crisis as a sound and growing concern. It has achieved this above all through its dedicated, open and innovative team – a team that celebrates its Swissness with pride. This Swissness is a vital commodity which makes SWISS unique. I see it as my new duty to ensure that we continue to cultivate this invaluable company asset. And I am particularly looking forward to becoming part of the SWISS team.”

Jens Fehlinger, SWISS’ new CEO

Why SWISS’ new CEO pick is an interesting one

I wasn’t familiar with Fehlinger before this announcement, though there are several things I find noteworthy here.

For one, at only 43 years old, Fehlinger will be one of the younger CEOs at a major airline. He has almost two decades experience at the airline group, so he certainly is familiar with the inner workings of the Lufthansa Group, even though he’s new to subsidiary SWISS.

Next, I can’t help but wonder if it’s a coincidence, but it’s interesting how so many senior executives at Lufthansa Group started their careers as pilots.

I mean, traditional wisdom isn’t that you should become a pilot if you want to become CEO of an airline, but that’s the case at Lufthansa Group. Lufthansa Group CEO Carsten Spohr started his career as a pilot, as did Lufthansa CEO Jens Ritter. Now the same is true of the SWISS CEO.

Lastly, while Fehlinger has quite the breadth of experience at Lufthansa Group, he’s not necessarily the person you’d expect to lead SWISS. SWISS is a well established, full service carrier. Meanwhile Fehlinger’s recent experience has been with setting up and running Lufthansa’s new carriers that are essentially intended to reduce labor costs.

Of course starting up a new subsidiary is a big task, but it’s interesting to go from that to running one of Lufthansa Group’s full service carriers. Hopefully he’s not tasked with finding similar cost saving labor “opportunities” at SWISS.

As I said above, I don’t know much about Fehlinger beyond what has been written, and I look forward to seeing how he does, and wish him all the best. In fairness, it seems decisions at Lufthansa Group are made pretty centrally by Spohr, so we’ll see how much power he really has anyway.

Fehlinger started up Lufthansa City Airlines

Bottom line

43-year-old German Jens Fehlinger will soon take over as CEO of SWISS. He has been at Lufthansa Group for nearly two decades, most recently leading Lufthansa CityLine and Lufthansa City Airlines, both of which are carriers simply intended to reduce labor costs. I wish him all the best in his new role, and am curious what kind of changes we see under his leadership.

What do you make of SWISS’ new CEO?

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Ed Guest

The guy was responsible for low cost carriers…… As a HC member for several years this decision is just more of the same. He is a puppet for Carsten. Non-Germans are not trustworthy because the tasks required are sadly unethical. Swiss will be cut to the bone and beyond. Employees and passengers will be screwed. Legislation will be ignored. Lufthansa itself has over 25000 legal cases in German courts…. Let the lies begin!! Small „improvements“ at first: employee side benefits will be „adjusted“, pax experience „optimised“. Eg FRA FCL/FCT lounge opening hours reduced, staff reduced, drinks selection cheapened or „temporarily unavailable“ (regular occurrence on LH FC flights: sorry xx wasn’t loaded!), restaurant & sleeping room linen: cotton out, polyester in or totally replaced with plastic, etc. LHG is on a downward spiral. But manager compensation will increase !! Schade!

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Peter Guest

What is happening here appears similar to the organisation I used to work for. People in their early thirties were picked as future leaders. They never spent more than 3 years in the same job and were repeatedly promoted in a non-transparent process. The impact on the organisation was like families who married their cousins.

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ChrisGVA Guest

For me Swiss is no more a Swiss airlines, cost cutting and quality is down for so many years that we are reaching the bottom of what can be done. This guy has zero experience of the Swiss market, hopefully for Lufthansa there still a lot of Swiss people who will pay to fly Swiss occasionally at high price, but the frequent flyer as I am, no thanks. My business go to a middle east airlines, I see much more value and the experience is totally different. I remember a time when Swissair was a great airlines, then Swiss was fine but it was no more at the same level, the actual Swiss International airlines is more like kind of Aldi discounter. We are talking about a rich country called Switzerland.

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Eskimo Guest

First day on the job. Tell everyone customer EU261 doesn't apply anymore because the entire fleet is 737 and have rudder issues.

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Julia Guest

Well, that was a slightly misleading title on the main page...it made it seem like he was promoted straight from being a pilot to CEO with zero management positions in-between. I thought View From the Wing and Live and Let Fly were the places for clickbait titles...

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