LAX Bans Curbside Rideshare & Taxi Pick-Ups — Awesome Or Awful?

Both rideshares and taxis will no longer be able to pick-up curbside at LAX. Is that great or terrible news for travelers?

LAX Bans Curbside Rideshare & Taxi Pick-Ups

As of 3AM on October 29, 2019:

  • LAX will no longer allow curbside pick-ups for all rideshare and taxi drivers
  • Instead travelers will be required to take a shuttle bus to a designated lot to catch their ride
  • Rideshare and taxi drop-offs will continue to be allowed on the upper level of the airport
  • The shuttle between the airport and lot will run frequently; those wishing to walk can do so, though it’s probably only practical from Southwest’s Terminal 1, given the location of the lot

As part of this, they’re also adjusting the flow of traffic at the airport for those vehicles that can use it:

  • Hotel and private parking shuttles will exclusively use the upper level
  • Airline connector, economy lot, employee shuttles, and FlyAway buses, will be relocated to the inner curb of the lower level
  • Private pick-ups will be relocated to the outer curb of the arrival level

Essentially they’re totally reversing the flow of traffic on the lower level, as previously rideshares and private vehicles picked up on the inner curb, while shuttles picked up in the outer curb.

LAX Has Massive Congestion Issues

LAX has seen a huge growth in traffic over the past several times. For example, in 2010 the airport had just over 59 million passengers, while in 2018 the airport had over 87 million passengers. Not only do they continue to use the same roadways for pick-ups that they’ve been using for a long time, but:

  • The airport is undergoing a massive construction project, and that is causing even more congestion
  • Not that LAX has good public transportation, but with ridesharing only really being a thing in the past several years, we’re largely seeing people get to airports less efficiently (more people may have taken buses or shuttles in the past, while now many people get picked up on their own in a rideshare, given how reasonably priced it is)

All of this is ultimately a somewhat temporary measure, in the sense that LAX is being completely redesigned. Eventually we’ll see a people mover between the terminals and a new facility for car rentals and more. That being said, it’ll be years and years before construction is complete.

Is This Good Or Bad News?

Over 25,000 rideshare cars use the airport every day. That’s an average of over 1,000 per hour, or about 17 per minute. That’s a lot of cars.

Across the board I’m seeing people suggest this is a negative change. I don’t disagree, but I’d also note that across the board I hear people complaining about how awful the congestion is at LAX, and how it can take 30+ minutes for an Uber to arrive.

Obviously this is a situation where they can’t win. I guess this comes down to whether they were just going to continue with the status quo for several more years (and have people gripe), or try something new (and have people gripe).

Personally I’m not quite as pessimistic about this as some others. Do I dread having to get on a shuttle? Yes, absolutely. But I also dreaded waiting forever for an Uber.

No matter what it will be more of a hassle than the old system, but I do think it could potentially be a timesaver, if done correctly (though I’m skeptical as to how well they’ll execute on this).

I’m Surprised They Didn’t Try This Instead

I’m not sure this would have actually benefited anyone, but I’m surprised they didn’t instead add an extra fee for airport pick-ups, in hopes of it reducing airport congestion. Airports love finding new ways to increase revenue. I imagine the consumer benefit would have been limited, but I’m surprised they didn’t try.

Bottom Line

LAX will ban rideshare and taxi pick-ups as of October 29. As of then, all pick-ups will have to happen at a lot near the airport, to which they’ll provide free shuttle service. In the process they’ll also be reworking the airport roadway, keeping the inner lane for official shuttles, and the outer lane for personal pick-ups.

No one likes the idea of having to get on a shuttle to get a rideshare. At the same time, no one likes LAX’s current traffic issues. So while I’m not enthusiastic about this change, I’m not quite as pessimistic as some. I’ll reserve judgment until this is live, and am curious to what extent it actually reduces traffic.

How do you feel about this change — awesome, meh, or awful?

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B N Guest

I am chiming in that this is a totally unrealistic situation for parents with multiple children. I used to be able to travel for 4 days with a backpack shared between my wife and myself. I now need to carry 1 huge piece of luggage (30-40 pounds), 2 car seats (~50 pounds total), carry on and diaper bag (another 20 pounds), and have a two-seat stroller (25 pounds plus super bulky). Whenever I get into a vehicle, I need to install two car seats. Legally and for safety. Is the shuttle driver going to help me? Doubt it. If the thing even has proper equipment to install them. So they're now going to make me walk with over 120 pounds of gear for over half a mile from terminal 4? Thanks, folks. It's *definitely* going to speed up traffic having drivers honk at my family as I'm taking two trips per cross walk to move my gear. This could theoretically work if they had a mechanism to drop your baggage at the rideshare area (e.g., our stuff gets there, we walk out to meet it with a stroller), but obviously they haven't exactly thought this through.

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Mike S Guest

I spoke to Super Shuttle who offers ride sharing pickup at LAX and they say they have been told that they are not affected. Why do they get a pass?

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YoLaViajera New Member

This totally sucks for families with young children, who will now have to schlep all the gear into a shuttle, thus taking up space from other passengers, then sit in that shuttle in traffic, then get off the shuttle, then wait for their rideshare and do it all over again with the Uber/Lyft car. Parents don't WANT to carry all this crap, but we have to because of safety requirements. We HAVE TO carry a car seat. We HAVE TO bring a stroller if the kid is too heavy to be placed into a Baby Bjorn or Ergo-type backpack carried. I think the presence of families with small children in the shuttles, and the huge amount of space they and their stuff takes up will make a ton of people complain. As others have said in earlier comments, I would agree with prohibiting private vehicles from doing pickups, but still allowing rideshare vehicles to do so.

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T New Member

I've always lived close to LAX and its a nightmare for me to get picked up at the airport. A ride to the airport is fine. However, I've always had a problem of getting from the airport as the taxis complain I am too close and Uber/Lyft take forever or cancel my ride. Before Uber/Lyft, literally 90% of the taxis would sigh and complain I was too close and they had been waiting for x amount of time. For me, this was largely the reason I moved to Uber/Lyft. However, now, because of the delays, Uber/Lyft sometimes drop me - I always report the service but still. I mean when it takes me longer to get from the airport with a ride than if I walked, its crazy. As others have said, why are they only limiting pickups and not dropoffs; this seems like it will be additional congestion. Also, the way this was announced, the lack of public comment, seems like its another LA policy that is trying to be slid under the radar and forced on citizens. LA has some of the worst policies in the country so honestly I take a hard look at anything that is supposed to be in the public good. I really believe we have one of the worst governments in the world. Objectively, only two cities in the world put in a bid for the Olympics (which economists have confirmed is not cash flow positive for cities) so we must have one of the two worst governments...

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JohnSF Member

This wouldn't be bad for someone with no luggage. For anyone traveling with luggage (pretty much everyone) it sucks.

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