Continuing with the theme of shAAring my dAArkside meAAl experiences, I figured I’d provide a quick rundown of American’s redeye first class catering.
Their first class redeye catering is both their weak point and strong point, depending on which route you’re flying.
On everything except transcon flights, American only serves hot nuts and cookies. Now, you shouldn’t really be hungry on a 2.5 hour flight from Los Angeles to Dallas leaving at 1AM, though it’s still less than the competition serves.
On transcon flights, though, I’d say American has one of the better products.
As with the dinner transcon flight I wrote about last week, American offers the same pillows and blankets they do in international business class on their transcon flights, as well as bottled water for each passenger.
Then they have a “Midnight Raid” menu, consisting of three options, as follows (and yes, as you can see, they have printed menus):
Service always starts with hot nuts.
As far as the main courses go, I’ve had the Asian-style beef several times now, and it’s actually really good.
I haven’t had the cheese plate yet, though it looks very good since my seatmates seem to always order it.
Then there’s the onion soup. I had it a couple of nights ago and enjoyed it, though I’m guessing my seatmates didn’t (I kid, I kid). 😉
Here’s the one thing I don’t understand – for a 22 seat first class cabin, American only caters two soup dishes. So if you want the soup, you better be in the first or second row. I’ve never seen them run out of the other two options, however.
All options are served with french bread, which is frighteningly fresh tasting and crispy.
Overall I’ve also found service on American to be spectacular. I realize it’s ultimately luck of the draw and each airline has their bad apples and good apples, though on my most recent flight I couldn’t help but give both of the first class flight attendants “AApplause certificates.” I was working for most of the flight, and the flight attendants were literally through the cabin every ten minutes to see if I wanted anything. And it wasn’t just that they walked by, but they made a point to ask me several times an hour whether I wanted anything.
When I asked them whether they get anything for the AApplause certificate the flight attendant said they’re entered into a contest to win miles, though said a friend of her’s won recently and didn’t accept the prize due to the tax obligations associated with it. But she said “knowing someone appreciates our service is a reward in itself.”
Anyway, just another minor, non-earth shattering observation for anyone wondering how things work on the dAArkside…
With only 2 soup offerings up front, where's the incentive to jump ship from UA?? :>)
A nice soup like that should be on every flight 3 hours or more
I've never seen it even in Int 3 class cabin in first on AA
It hydrates pax and gives the carrier some class.It shouldn't be considered a main course
sheesh give me a break.It a bowl of soup
If they had soup I might fly them in more markets.Instead I fly Int carriers where they do these nice touches x 5 on a consistent basis
AA FAs actually benefitmore from a letter of appreciation. It ends up in their record, and it is viewed very favorably when they are picked up for promotions or seniority assignments. Instead of AAplause certificates I give out $10 Starbuck gift cards and a nice email to A
I've had meals LGA-ORD, LGA-MIA this year. Usually that pathetic Mexican chicken salad, but that's still more than nuts and cookies.
Did you get concierge key?
Mixed nuts actually decrease the number of digestive enzymes in the stomach. Having them as an appetizer is the topping on the cake.
@studio253 -- Be glad you got a snack, on Delta redeyes you get a basket of crap to pick from.
You have to love how mixed nuts are considered a starter/appetizer...
One consolation from the downgrade from a 762 to 752 on a LAX-JFK redeye >:( was getting their catering (nice chicken caesar salad and wine).
I agree that AA's catering is pretty good.
I had a redeye back in July from LAX-BOS and all they served was a snack in first. I was not happy.