Whining over spoiled wine…

Whining over spoiled wine…

56

Admittedly this is entirely insignificant in the grand scheme of things, though discussing the minutiae of travel is what we do around here.

Does anyone else not drink red wine, yet consistently receive it as a welcome gift every time they stay at a Hyatt outside the US? I end up just leaving the bottle in the room and I guess that works out for the hotel because they can reuse it for another guest, but at the same time I feel like seeing if they’ll swap it out for something else.

I don’t want to be tacky in telling them what I’d like as a “gift,” but at the same time the “gift” is a published benefit.

So has anyone ever requested not to receive a certain type of amenity, and if so, how did you go about it? Leave it in the comments section of the reservation, ask at check-in, etc.?

Surely I’m not the only one that seems to face this problem with virtually every hotel stay. If only the other major hotels were more like Kimpton in this regard, which lets you choose your food and beverage amenity as an elite member.

Bonus (and creeper) points to anyone that can tell me at which Hyatt the below picture was taken.

Conversations (56)
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  1. Andrew Guest

    @jetaway sure...email me Andrew.fielding (at)

    Gmail.com

  2. JetAway Guest

    @Andrew-I'm here until early Wed. am, then back to Singapore. If you're up for, I'd like to have you as my guest at the Club this evening to make up for last night's misunderstanding. Or I' m open to your ideas.

  3. Andrew Guest

    Jetaway, no worries...If you're still in KL I'm at Sheraton tonight which is close by.

    If not, maybe our paths will collide again.

  4. Mike Guest

    I think it is the Hyatt in Bangkok, Thailand

  5. JetAway Guest

    @Andrew-I'm sorry, I wish I had known & maybe there could have been a way to make things work out.

  6. you have been upgraded New Member

    I think this picture was made in a suite. Looks very similar to this one:
    http://www.youhavebeenupgraded.blogspot.co.at/2013/02/grand-hyatt-kuala-lumpur.html

  7. Jamie Guest

    I'd go for a combo - tell the hotel you don't care for red wine so you don't keep getting gifts you don't like. Definitely not tacky.
    But also, perhaps with the help of a friend who knows a bit about wine, give red a try. I am nowhere near the pacific northwest but my favorite wines right now are Willamette valley Pinot noirs.
    I guess no one gets points anymore for guessing...

    I'd go for a combo - tell the hotel you don't care for red wine so you don't keep getting gifts you don't like. Definitely not tacky.
    But also, perhaps with the help of a friend who knows a bit about wine, give red a try. I am nowhere near the pacific northwest but my favorite wines right now are Willamette valley Pinot noirs.
    I guess no one gets points anymore for guessing GH KL. Have fun meeting up this evening. I'm looking out over a frozen lake in the north woods of Wisconsin. Beautiful, but I wouldn't mind KL right about now.

  8. Rob Guest

    I wish I had that problem! I usually get a (single) drink coupon... LOL!

  9. iahphx Guest

    It's possible not to like red wine? That's unimaginable to me! Taste a few of the free bottles and see if it changes your mind. :)

  10. Tania Guest

    I've been working in hotels for 15 years. There is nothing wrong to mention your preferences.If you rather have cookies, white wine or a cheese platter just mention to a FD manager and they will update your profile. Most hotels chains uses the same system to track guest preferences.As a hotelier we want to make the guest happy and when you go to a room and the guest didn't eat/drink the welcome gift is very disappointing.

  11. Andrew Guest

    @jetaway unfortunately I'm a lowly Plat...no lounge access...

  12. JetAway Guest

    @Andrew&lucky-I'll be at the Club. Red, black, white polo shirt.

  13. JetAway Guest

    I'm not sure of my later plans but I'm heading to the Club for Happy Hour shortly. Would that work?

  14. lucky OMAAT

    @ JetAway @ Andrew -- And I'm here too! Are we meeting up tonight?

  15. mohamed b Guest

    I ve mentioned it clearly in my royal ambassador profile that as a moslem i d like all alcoholic beverage been removed from the complimentary minibar and at each intercontinental i ve have had in advance alcohool replaced with water or juice and never had wine as gift but instead olive oil,dates,chocolates,biscuits etc.

  16. Gene Guest

    Whatever you do, don't check red wine. If if breaks open, you WILL be crying!

  17. NB Guest

    Most hotel wine is not really very good, so my solution is simple: take it home and use it for cooking.

  18. Ethan Guest

    I will let hotels know in advance that I have particular dietary restrictions and they are usually more than happy to accommodate special amenity requests.

  19. Beachfan Diamond

    I love red wine and white wine.

    But 95% of the free wine I get as gifts from hotels don't make the cut for me. I regift them.

  20. thumbelina Guest

    When they screw something up, I commonly find a tray with wine and meat/salmon/ etc with a handwritten apology.

    As I am a vegetarian and don't drink I do let them know to keep the
    "gift" for others who do indulge.

  21. JetAway Guest

    Actually yours is different. Mine is "Sachalichine."

  22. JetAway Guest

    Creepers! It is the GH KL , where I am presently siting in my leather club chair next to the very same bottle of French Cabernet-merlot blend. Actually, I think it's suppose to be a pretty good wine.

  23. janyyc Guest

    I drink it, take it home, or give it away. In that order. Usually it's a crappy wine and I'm embarrassed to give it away. ;)

  24. stephan Guest

    Hyatt at Olive 8 Seattle

  25. lucky OMAAT

    @ wwk5d -- That requires checking a bag, which I prefer not to do. Or do you mean locally?

    @ Chris -- Just a play on words, don't read too much into it. Hah.

  26. BradinTO Guest

    I think it's Paris-Vendome . . .

  27. Matthew Guest

    Creeper points? The wood floor looks like the PH Seoul.

  28. Rose Guest

    Haha. Hyatt Regency Paris. https://onemileatatime.com/weekend-in-paris-hyatt-regency-paris-charles-de-gaulle/

  29. Carl Guest

    My wife and i take the wine bottle to the hotel restaurant, a la BYOB. Never had a problem with them serving us, perhaps a bit tacky, but the property is getting our dining spend, so seems ok to me.

  30. Chris New Member

    Lucky, a bit confused... Why is the title of your post about "spoiled wine"?

    To answer your question, I think it is completely reasonable to tell the front desk that you either a) don't drink alcohol or b) you don't drink (red) wine.

  31. wwk5d Guest

    Why not re-gift it, Lucky?

  32. Michael T Guest

    To me this falls under the heading of things you just roll with. Then again, I don't travel as much as you...

  33. Winston Guest

    Hi Lucky. I agree with Rene about the red wine, although the ones that are given as welcome gifts are usually nothing to be excited about. You now live in Seattle, and a quick trip away from the Willamette valley in Oregon where there are some great pinots!

  34. Andrew Guest

    At this same hotel I got a gift of fruit...and i've already finished most of it...ask them to swap it out, I'm sure they will.

  35. Scottrick Guest

    Bring it back, Ben. I'm sure we can find a mutually beneficial trade.

  36. Travis Swanson Member

    I do not drink alcohol, so I've made it a habit to give the wine to someone especially helpful throughout my stay. - Whether they be a tour guide, taxi-driver, someone I met, etc.

  37. RakSiam Diamond

    It does seem a bit presumptuous to give anyone alcohol as this "gift" amenity. What about recovering alcoholics? Or people who just don't drink alcohol for whatever reason?

  38. Peter Guest

    I was in HR Irvine/Newport Beach few days ago which they will not give away Pinot Noir. I will take the same guess as the majority -- GH KL.

  39. peachfront Guest

    I vote not tacky. Yes, they can put a note in your reservation but if you never think to do that in advance (and I admit I never do) you can still get it exchanged later. I keep the red wine but I've had hotels remove stuff that was too sugary before, and they didn't seem to think it was odd. In one of the hotels, they may have made a note about it, because...

    I vote not tacky. Yes, they can put a note in your reservation but if you never think to do that in advance (and I admit I never do) you can still get it exchanged later. I keep the red wine but I've had hotels remove stuff that was too sugary before, and they didn't seem to think it was odd. In one of the hotels, they may have made a note about it, because on a subsequent visit, I received a HUGE fruit basket instead of the chocolate. They just want to make you happy.

  40. David Guest

    Not really what you were asking for, but a really good red wine is amazing.
    Try a Beaujolais Nouveau and/or a Bordeaux..
    Especially now that you're drinking more ha!

  41. Pat+ Guest

    GH Kuala Lumpur, I was there days ago, and a little birdie tells me you might even be in "my" suite ;)

  42. Tim Guest

    Either tell them in advance that you'd prefer another beverage or ask room service to substitute it for something else. #firstworldproblems.

  43. Matt Guest

    Grand Hyatt San Francisco

  44. Kalboz Member

    As a customer, you are not being tacky if you tell them what would you like as a gift.

  45. Nate Diamond

    Red wine is definitely a more acquired taste than white but agree with Rene that you should try some good reds and try to develop a taste. Unless I'm in the mood for an aperitif or eating seafood I love red wine. Pinot noir is a good gateway wine as its not tannic and generally has a fruity palate. One day you should try some good Bordeaux wines though - then you can appreciate when they offer a gran crus classe San Emilion wine in business class on Swiss ;)

  46. jon Guest

    Maybe it's just time to develop a taste for it :) It won't take long before the thought of doing tequila shots in a first class lounge fills you with as much horror as it does me :)

  47. Delta Points New Member

    Ben I was just like you! When you grow up, you will love red wine and never drink white again. Try a really, I mean really, good Pinot Noir, and see if it does not change you. It should be slightly chilled, and enjoy. - Rene

  48. Usairelite Guest

    Grand Hyatt Kuala Lumpur? And I would probably just have them make a note in your reservation saying that you do not like red wine.

  49. Julie Guest

    Hyatt Regency, Irvine CA.

  50. Dan Guest

    If I get it right, do I get a bottle of Hyatt red wine?

    My guess...Istanbul.

Featured Comments Most helpful comments ( as chosen by the OMAAT community ).

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Andrew Guest

@jetaway sure...email me Andrew.fielding (at) Gmail.com

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JetAway Guest

@Andrew-correction-I'm here until Tuesday morning.

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JetAway Guest

@Andrew-I'm here until early Wed. am, then back to Singapore. If you're up for, I'd like to have you as my guest at the Club this evening to make up for last night's misunderstanding. Or I' m open to your ideas.

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