Questions and Answers

i was on a SWA flight from Oakland to Burbank this past weekend and the door had shut and we had not been pushed back yet. The flight attendants started the safety schpeil but there were a group of women a couple of rows behind me that were talking so loud you could not hear the attendants at all. since the flight attendants did nothing to quiet the passengers i got so annoyed that i leaned back and told them to be quiet so i could hear. One of the flight attendants then came by and told me that i could not do that. well, my wife was mortified and embarrassed fearing that i would be banned from SWA forever because of this. Later as i was leaving the plane, i apologized to two of the other flight attendants and both told me not to worry about it. I later wrote to SWA customer service telling them that it should be their job to make sure that passengers should be able to hear the safety demo and that passengers should be told if they are talking too loud during this time.

Certainly the FA’s should have tried to keep things at a level where passengers can hear the safety info. Nothing wrong with what you did assuming it was done respectfully. I havent flown SW in 16 years and never will again due to everything about that airline and that i am on a 16 year no Coach run and if i fly them i violate that 🙂 I think what you did was right and you shouldnt have to apologize