Questions and Answers

Hi Lucky, I consider you to be one of the more independent bloggers so I’m coming to you with this question/opinion. I’m currently waiting for a flight in Newark Terminal C and I cannot comprehend how this terminal is post-renovation.

1. There is no premier access security line and there hasn’t been for the past few years.
2. The state of the bathrooms is abysmal.
3. The post-renovation food options are largely over-priced and over-marketed and are just average.
4. All food has to be ordered via tablet. You cannot just go to a counter and pay. These tablets are covered in microbes from travelers all over the world, which is concerning given all the outbreaks of disease at airports, like measles at Newark recently.
5. The main purpose of the tablets seem to be data collection of customers, and to present ads when they are idle.
6. There are no priority pass lounges and only one real United Club. (The Polaris lounge is fantastic)
7. The terminal is overall filthy. There is trash everywhere on seats and tables and the floors in the main terminal area are disgusting.

There are many people responsible for the state of the terminal but the three biggest players are the Port Authority, United, and OTG. OTG is the company managing the roll-out of the new mediocre restaurants and the unsanitary iPads. If you could tell me your thoughts on how airports are being renovated for the worse, that would be great.

I don’t transit EWR much so haven’t encountered much of these issues but if you’re traveling by air I personally wouldn’t worry too much about the ipads specifically. There are plenty of airport surfaces and air that has come into contact with potentially infected passengers. At least you can wipe the ipad screen or wash your hands directly after using them.

I totally concur about Newark’s C terminal. I’ve had a long relationship with that airport dating back to the mid 80s when I lived there and other than the tram, which was a major improvement, not much has changed and in fact things have gotten worse. I quit flying (the former) Continental because of that place.