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Have you had any issues with SWUs on US Airways flights?
Wanted to see if you had had any issues with SWUs on US Airways flights?? Am an exec plat, booked a US air flight through the AA site, checked on expert flyer that upgrades were available, and as per the instructions on the website (https://www.aa.com/i18n/AAdvantage/eliteStatus/upgrades/upgrades.jsp?anchorLocation=DirectURL&title=systemwideupgrades) I called US airways. They have said to me it’s impossible to us SWUs on US aiways. So phoned American, who have said that also it’s not possible unless the flight is booked via US airways (my routing had an outbound US flight and a return AA flight so just not possible to book each segment on each website). Now wasted about an hour of my Sunday speaking to people. Just really angry that the website says one thing and that they are saying another…. Wondering if you or any of your readers have had similar issues?
@ Charlie — That is indeed correct. American would need to apply the upgrades, but codeshare flights aren’t eligible for upgrades in advance. You’d need to book a flight marketed and operated by the same airline.