Questions and Answers

I’m a travel agent (for 20+ years) and know several tour operators that sell contracted fares on Delta & their partners. All of the tour operators I call over the last couple of weeks have lost their Sky Team contracts. I spoke to a department manager about it that I’ve known for many years and she told me that they did not even get notice, Delta just pulled all of their fares suddenly and no one is responding to their emails or calls. And the Delta service center tells them their IATA is no longer registered as one of their partners.

I’m sure they are trying to push everything to either online bookings or their own Delta Vacations. That’s a real shame because these tour operators have been the lifeblood of my business for years and now I can’t work with some of the partners I’ve had for so long now.

I hope Delta reconsiders this, as travel agents are still an important part of travel planning for many people. We rely on our partners being able to offer us these discounted packaging tour fares so that we can offer our clients a better deal than they can find online and pay my bills.