Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Hyatt standard room free night definition

Can you help?
0

Compensation for hotel room without heat

Can you help?
0

Four Seasons Reservation with Ford

1

Hilton Food & Beverage Credit

Can you help?
0

Hotel walk for a day?

Can you help?
0

Hotel room been broken into. what can I do?

2

FHR and Capital One Collection back to back booking

Can you help?
0

Turndown service

Can you help?
0

IHG free transfers

Can you help?
0

Kimpton Secret Password

1

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Virtouso/Hyatt upgrade with points?

Virtouso/Hyatt upgrade with points?

  1. Thomasm New Member

    Hi, i was trying to book the Hyatt hotel in Nice through Virtouso and upgrade using hyatt points, however was told this is not possible. I seem to remember reading on your blog (some time back) that you could apply diamond suite upgrades to Virtouso bookings, are you familiar if it should be possible to upgrade using points as well, or is the agent correct?

    thanks for your help 🙂

  2. Anonymous Guest

    Thomasm, it’s a stupid technicality, but that is indeed correct. Hyatt points can’t be used to upgrade those bookings, but Diamond Suite Upgrades can be used.

Sign in to help answer questions.