Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
TripAdvisor deleting negative reviews, but not positive ones
this summer my wife and I visited Tuscany and stayed at 2 agriturismos owned by the same family winery. I reviewed both properties on TripAdvisor, one review was very positive, the other not so. Both reviews were posted, but recently the negative review has disappeared, but the positive review of the sister property is still posted.
Do TripAdvisor reviews get deleted if a hotel is not happy with the review?
David in Alaska
I’ve had pretty good experience with TripAdvisor customer service – it’s probably worth asking them directly why one was deleted.
My only thought is they couldn’t independently verify you actually stayed at the second property (for whatever reason), so reaching out to TripAdvisor would probably help anyways.
Your feedback is important in helping us keep our community safe.