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Answers (1)

Reserving a room that turns out to be accessible

Reserving a room that turns out to be accessible

  1. BernardBlack

    I booked a suite that met my needs for family travel (couple plus two kids plus grandparent); it has two separate bedrooms with a king in one and two queens in the other, plus a shared living area and kitchen. Only when I got the confirmation did I realize it was marketed as accessible.

    From the room descriptions on the hotel site, I think this particular suite config may not have an equivalent for able-bodied guests.

    What’s the etiquette here? I’m not taking an accessible suite for kicks when there’s a perfectly serviceable equivalent. I’d happily take two rooms but the cost is much higher. Unlike an accessible parking space, if this doesn’t get used it materially impacts the hotel’s bottom line.

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