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Answers (2)

Loyalty program

Loyalty program

  1. 20Eric19 New Member

    I’m doing research on Hotel loyalty programs. Marriott’s merger with Starwood has boosted their base to roughly 110m loyal customers, in comparison to Hilton’s 74m. I would like to know how many (what percentage roughly) of those 110m are US customers, and same for Hilton. Anybody have an idea ?
    Thanks, Eric

  2. OCTinPHL Diamond

    [QUOTE=”20Eric19, post: 64387, member: 5584″]I’m doing research on Hotel loyalty programs. Marriott’s merger with Starwood has boosted their base to roughly 110m loyal customers, in comparison to Hilton’s 74m. I would like to know how many (what percentage roughly) of those 110m are US customers, and same for Hilton. Anybody have an idea ?
    Thanks, Eric[/QUOTE]

    I am guessing that the companies keep that info pretty confidential. But I suggest looking at SEC filings – that may give you some decent info and perhaps point to other places to look (annual reports, litigation).

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