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Answers (4)

Award Booking (Hyatt)

by Ben Schlappig June 25, 2016, 5:40 pm

Award Booking (Hyatt)

  1. Anonymous
    June 25, 2016, 5:40 pm

    hello,

    With regards to the Hyatt award reservation, I noticed that Grand Hyatt HK has placed a pre requisite of 2 nights booking over the New Year’s Eve period.

    As I only want the night on NYE, may I ask if it’s possible to make an argument based on the no blackout dates for HGP night awards as its obvious that the rooms are available on the day I want it but it wouldn’t show as the prerequisite is in place.

    Thank you

  2. David W
    June 25, 2016, 7:03 pm

    I feel like requiring 2 nights is separate from no award availability or blackout dates and an argument might not be valid, especially since its NYE.

    Have you tried to book the night via a phone call to Hyatt?

  3. Anonymous
    June 25, 2016, 7:30 pm

    Minimum stays over periods of peak demand are typically at hotel discretion, and a bit different. They’d happily let you book two nights using points, is my guess.

  4. Fremx
    June 26, 2016, 5:44 am

    Thanks guys for the response.

    I forgot to add in the point that a revenue booking for NYE alone is possible for the other room types, the standard room just doesn’t show as it is selling the rooms with a view.

    But as previously mentioned, the base room will show if 2 nights are entered.

    In this scenario, it’ll seem more like a blackout for awards only?

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