Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

QR Lite Fare – Lounge Access

Can you help?
0

Trans Atlantic

Can you help?
0

Arkia in Beirut?!

Can you help?
0

Ticket Expiration Policy

Can you help?
0

Air France

Can you help?
0

Global Entry Application Question

Can you help?
0

Emirates miles

Can you help?
0

Canceled flight recompensation

1

EK DXB – JED

Can you help?
0

BA status

1

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (3)

What constitutes a “change” for KF (as opposed to redeposit)

What constitutes a “change” for KF (as opposed to redeposit)

  1. Anonymous Guest

    I have a Star Alliance/partner first class award booked using 160k Singapore KF miles. About 20k of the miles that I booked with are getting ready to expire and have already been extended once and cannot be extended again. I am highly likely to want to make a change to the award, from an F award to a business class award, but the space in the C award is not available yet (though I think it will be eventually and within 1 year of my original ticket date). The C award would be 130k. Will this be a proper change to my award that I can make and get 30k back, or in order to do this must I cancel my F award, redeposit the miles, and rebook? If it’s a redeposit, I think the 20k miles would expire. If it’s regarded as a change, I would think I should get 30k miles back. (Also, I can I pay the slightly cheaper change fee as opposed to the mileage redeposit fee?)

    I guess in short, the question is what will KF regard as a change — can I completely change the award from one level to another, dates, direction, airlines used, etc. Or must significant changes be made as a redeposit?

  2. Anonymous Guest

    I have a Star Alliance/partner first class award booked using 160k Singapore KF miles. About 20k of the miles that I booked with are getting ready to expire and have already been extended once and cannot be extended again. I am highly likely to want to make a change to the award, from an F award to a business class award, but the space in the C award is not available yet (though I think it will be eventually and within 1 year of my original ticket date). The C award would be 130k. Will this be a proper change to my award that I can make and get 30k back, or in order to do this must I cancel my F award, redeposit the miles, and rebook? If it’s a redeposit, I think the 20k miles would expire. If it’s regarded as a change, I would think I should get 30k miles back. (Also, I can I pay the slightly cheaper change fee as opposed to the mileage redeposit fee?)

    I guess in short, the question is what will KF regard as a change — can I completely change the award from one level to another, dates, direction, airlines used, etc. Or must significant changes be made as a redeposit?

  3. Gaurav Community Ambassador

    I would think that if your itinerary remains the same and it’s only a change in class, it should be a change. However, I would call SQ and confirm before actually proceeding.

Sign in to help answer questions.