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Answers (3)

What constitutes a “change” for KF (as opposed to redeposit)

What constitutes a “change” for KF (as opposed to redeposit)

  1. Anonymous

    I have a Star Alliance/partner first class award booked using 160k Singapore KF miles. About 20k of the miles that I booked with are getting ready to expire and have already been extended once and cannot be extended again. I am highly likely to want to make a change to the award, from an F award to a business class award, but the space in the C award is not available yet (though I think it will be eventually and within 1 year of my original ticket date). The C award would be 130k. Will this be a proper change to my award that I can make and get 30k back, or in order to do this must I cancel my F award, redeposit the miles, and rebook? If it’s a redeposit, I think the 20k miles would expire. If it’s regarded as a change, I would think I should get 30k miles back. (Also, I can I pay the slightly cheaper change fee as opposed to the mileage redeposit fee?)

    I guess in short, the question is what will KF regard as a change — can I completely change the award from one level to another, dates, direction, airlines used, etc. Or must significant changes be made as a redeposit?

  2. Anonymous

    I have a Star Alliance/partner first class award booked using 160k Singapore KF miles. About 20k of the miles that I booked with are getting ready to expire and have already been extended once and cannot be extended again. I am highly likely to want to make a change to the award, from an F award to a business class award, but the space in the C award is not available yet (though I think it will be eventually and within 1 year of my original ticket date). The C award would be 130k. Will this be a proper change to my award that I can make and get 30k back, or in order to do this must I cancel my F award, redeposit the miles, and rebook? If it’s a redeposit, I think the 20k miles would expire. If it’s regarded as a change, I would think I should get 30k miles back. (Also, I can I pay the slightly cheaper change fee as opposed to the mileage redeposit fee?)

    I guess in short, the question is what will KF regard as a change — can I completely change the award from one level to another, dates, direction, airlines used, etc. Or must significant changes be made as a redeposit?

  3. Gaurav

    I would think that if your itinerary remains the same and it’s only a change in class, it should be a change. However, I would call SQ and confirm before actually proceeding.

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