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Answers (9)

Use of Twitter for urgent rebooking

Use of Twitter for urgent rebooking

  1. Daniel B

    I wanted to send a message to Tiffany regarding this since she mentioned this topic, but apparently (based on the pop-up warning) I am not allowed to start a conversation with her :-(((((

    So, I would be grateful if someone could tell me how to use Twitter to get rebooked or even have a seat reserved on a later flight. This strategy is the only one I have not tried in the past. I understand that it works well with AA. I do not have a Twitter account, but will set it up for just this purpose. I would appreciate advice as to what you need to write, to what Twitter account, word limit, info needed etc. Thanking you:
    Daniel B.

  2. Brad B

    Go to their Twitter page and you send them a message, it is usually hit or miss for me

  3. Daniel B

    [USER=701]@Brad B[/USER]. Thank you. That’s good to know (that it might not work, so need to keep trying the other things)

  4. MidSouthSkier

    [USER=1592]@Daniel B[/USER] you’ll also want to follow the airline so that they can send you a Direct Message, which is the private messaging function. When they have a need for you to send them a DM, they’ll follow you back.

  5. Daniel B

    [QUOTE=”MidSouth Skier, post: 26830, member: 184″][USER=1592]@Daniel B[/USER] you’ll also want to follow the airline so that they can send you a Direct Message, which is the private messaging function. When they have a need for you to send them a DM, they’ll follow you back.[/QUOTE]
    Thank you for the clarification. I googled the topic yesterday, and now I think I finally know how to do this. By the way, what is the best Twitter account for contacting them? There are several American Airlines account names are out there. Thanking you.

  6. MidSouthSkier

    Their official Twitter handle is @AmericanAir

  7. Daniel B

    [QUOTE=”MidSouth Skier, post: 26834, member: 184″]Their official Twitter handle is @AmericanAir[/QUOTE]
    Thank you!

  8. Anonymous

    Nothing personal [USER=1592]@Daniel B[/USER]! I have direct messages turned off in part because I already have too many inboxes to monitor, and because I feel like if one person has a question, there are probably ten more with the same question but were too shy to ask, so I like to keep things as public as possible 🙂

    Besides, our fellow members are super smart and helpful!

  9. Daniel B

    [QUOTE=”Tiffany, post: 26840, member: 7″]Nothing personal [USER=1592]@Daniel B[/USER]! I have direct messages turned off in part because I already have too many inboxes to monitor, and because I feel like if one person has a question, there are probably ten more with the same question but were too shy to ask, so I like to keep things as public as possible 🙂

    Besides, our fellow members are super smart and helpful![/QUOTE]
    I fully agree with your last sentence! It is so nice to see all these experts on this side of the forum to spend their valuable time giving advice over and over again!

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