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Answers (4)

Upgrading Singapore Air Partner Award

by Aerov53 Member February 27, 2018, 11:15 pm

Upgrading Singapore Air Partner Award

  1. Aerov53 Member
    February 27, 2018, 11:15 pm

    Hello, I currently have a Singapore Air partner award (on Thai) in economy. I booked the original award online. If I want to change that flight to business class can I do that online? Do I have to call into one of their centers? Finally, if the space exists online does that mean I can upgrade? The reason I ask all these things is because I’ll be transferring points from Chase UR so I want to make sure I understand the process before I transfer.

  2. David W Community Ambassador
    February 28, 2018, 12:30 pm

    I dont think you can change partner tickets online. Call KrisFlyer

  3. Aerov53 Member
    February 28, 2018, 2:32 pm

    Thanks David. What about the second part of the question? If I have the necessary additional miles to make the upgrade will I be able to?

  4. David W Community Ambassador
    February 28, 2018, 2:35 pm

    Yes, SQ will be able to do that, but there is a small change fee. However, points dont transfer instantly to SQ. Youre going to have to transfer the points then call to change your ticket. They’re not able to hold the award seat though.

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