Questions and Answers

I am a resident in London and I noticed on my last app update that you could now specify a tip for each ride, so I think you are right that their attitude to tipping has changed. It’s one of the ways to address the way they treat drivers. Get us to pay, by tipping, to bring their drivers up to a decent living wage.

Interesting! I wonder if it’s a test in certain markets…

Cant you people tip with real money in the old fashion way?

Granted I never take Uber or the like but have always a bunch of 10, 20 or 50 dollar bills
ready in taxis, depending on where I am. In London probably 50? Or 40 if the service is only so-so.

@Texas flyer you tip £50 on top of the cab fare?

I barely use cash anymore, so I’d prefer in app tipping.

[USER=239]@TexasFlyer[/USER] I think a lot of the concern with Uber’s new stance on tipping is that it goes directly against why many people first got hooked on the app in the first place. Uber was aggressively marketed as an all-inclusive, cashless, convenient alternative to traditional taxis.

This is a screenshot from an old email that Uber sent out when they first launched in my city…

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I would happily pay more to not have to tip. That and the cashless experience are by far my favorite things about Uber. I hope that doesn’t change.

We only carry dollars and also tip in dollars only.

I don’t carry cash, other than ~$20 in $1s for shuttle drivers and such. One of the main benefits of Uber for me is not having to fumble with foreign currency, risk getting incorrect change or having bills swapped, etc. As a female who often travels solo, any time I can avoid cash transactions (which require more attention, and can be a distraction), the better.

So I would tip in the app, though I’d also rather pay higher prices. I’m never going to tip in cash — making me feel guilty about it will just push me to other services.