Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

AA Flagship First Check In LAX


Global Entry Conditional Approval

Can you help?

Chase BA 10% Discount – Credit to AAdvantage?


Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (3)

St. Regis Langkawi

St. Regis Langkawi

  1. Anonymous

    Just wanted to share video of a recent stay at the St. Regis Langkawi. I have read about the hotel on this blog several times and was shocked to see the (lack) of service at a “5 star” hotel.

    While I was still in the room housekeeping was cleaning the room. They put used coffee cups into the bathroom sink and filled it with water. After I started recording with my GoPro you can see the housekeeper go into the bathroom, start to dry the cup, smell the cup, and then pickup a DIRTY towel off the ground to continue to ‘clean’ the cups.

    This is unacceptable behavior in ANY hotel. I don’t think you should recommend this hotel to anyone in the near future!

    I posted the video on youtube because I even I couldn’t believe it.


  2. MidSouthSkier

    Wow, thanks for sharing!

  3. No Name

    Hello Evan

    Have you tried to bring to the attention of Starwood Corporate? Forget the local GM, if staff does things like this he/she is useless.

    Considering state of the bathrooms on Lucky flight to KUL on RJ and this I would say that Malaysia has some serious issues when it comes to cleanliness.

Sign in to help answer questions.