Questions and Answers

I was booked on a flight with American and the second leg had a schedule change of more than 2 hours, which meant I would not make my connection to a Delta flight for the rest of my trip home (Delta is the only airline that services my tiny home airport).

I have had to change my Delta flight, at the cost of 12,500 miles (it was an awards ticket) and $150. Am I on the hook for this or can I get American to pony up? I have good trip insurance with my credit card so is that an option? I’m annoyed that I carefully planned all legs of this trip and it’s now cost me extra money and miles, a month before departure.

I know I could have received a full refund from American, but there were no other flights (I could have cancelled and booked on WestJest, but that would have cost an additional $200). It seems to me that I shouldn’t have to suck this up since it was my only way home.

Appreciate your thoughts and advice.

Separate tickets arent protected but it’s worth asking American for compensation. Trip insurance via the credit card is also an option – call them about it to get specific details. Criteria for an eligible claim differs from card to card and depends on the length of the delay and how you paid for the tickets.

Thanks David! I’ll give it a shot.