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Answers (2)

Refund or voucher?

Refund or voucher?

  1. Mark in MI

    I have a R/T ticket booked on DL for Memorial Day weekend: DTW-DEN. We were originally scheduled to depart Friday @ 8:57A and return Monday @ 5:05P. I have received at least 2 change notices, so that we are now scheduled to depart Friday @ 6:30P and return on Monday at 6:30A. I have no plan to travel, but had been hoping for a cancellation so that I could request a refund.

    DL originally flew at least 4 non-stops/day on this route and it appears rather than “cancelling” flights, they have just been combining them and consolidating passengers. (The flights are now marked as SOLD OUT on Delta’s website.) According to the current rules, am I entitled to a refund rather than taking a Delta voucher because of the length of the time changes?

    Thanks.

  2. Gaurav

    Delta used to have a 90 minute change policy to request a refund. If you want a refund in this instance I would call and request one. You can reasonably argue that things have changed significantly enough that they no longer work for you.

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