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This isn’t a question but I thought it was interesting (amusing?). After the BA miles fiasco that hit a number of people (mine were ok, at least as of yesterday) today I get a survey from BA asking about:
“Based on your recent visit to ba.com, we would very much welcome your opinions about certain aspects of your experience, and would be grateful if you could spend a few minutes completing our survey.
We are always striving to improve the service we provide you with, and your feedback helps us achieve this.
The survey will take about 10 minutes to complete.”
Not sure how many others got it but I’m guessing the responses from many may be a bit negative.
@ rich — Hah, that’s pretty funny!