Qatar stopover program a flop ?

Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Anonymous Guest

May 8, 2019, 6:57 pm

Lucky. I booked an economy promo revenue ticket on QR JFK-AMM which (according to my ticket number) is eligible for the stopover program.

I booked a 5-star hotel (about 3 weeks before the trip) for $30 US dollars under the program. My credit card was charged accordingly, I was supposed to receive a confirmation from Discover Qatar. That confirmation never came and I noticed weeks later that the room charge was no longer on my credit card. Just a day before the trip, I was told by QR to mention this at JFK at check in, and the check in agents there told me to ask at DOH. Upon arriving at DOH, the reps there advised me the economy promo tickets do not qualify for the stopover program and offered to book me at Best Western at full cost to me. Upset and exhausted, I did not escalate it there. The next day when catching our connecting flight, another QR told me the ticket does qualify for the stopover program.

It’s worth noting several emails to Discover Qatar asking for an explanation have gone unanswered. On top of that, being given wrong info leaves me with a sour taste in my mouth regarding QR service.

Do you know if this happened to anyone else ?

Questions and Answers

QR Lite Fare – Lounge Access

Trans Atlantic

Arkia in Beirut?!

Ticket Expiration Policy

Air France

Global Entry Application Question

Emirates miles

Canceled flight recompensation

EK DXB – JED

BA status

Ask a Question

Answers (1)