Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

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Qantas auctioning off seats!

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How do Airlines Rank Passengers

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Global Entry Renewal – Applicaton -> New Card = 7 Days

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UA first responder discount?

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Alitalia shutting down – now what?

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Digital nomading

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New Qatar Transit Policy?

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USA Accept Antigen Test For Re-Entry

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Answers (3)

PointsPro submit request returning blank webpage, no email confirmation

PointsPro submit request returning blank webpage, no email confirmation

  1. Anonymous

    Hi Lucky or Tiffany,

    I’m trying to submit an initial request to your PointsPros service, but have done it twice now and only get a white, blank webpage after I click the Submit Request button. Also don’t get an email confirmation.

    I didn’t see a contact email address on the pointspro.com website and your Facebook page suggests posting here rather than sending a message.

    Not sure what the technical issue is — I’m using Mac OS 10.13.2 and Safari 11.0.2 (both current).

    Could you get in touch and let me know if there’s a better way to submit the request? Should I try Firefox?

    Thanks,

    Chris
    cwiesner at gmail.com

  2. Anonymous

    Sorry about that! We implemented some new security protocols, which apparently created a new host of problems.

    The good news — any requests submitted in the interim are apparently being stored in the website, so they’re not disappearing into the ether. The bad news is that I don’t know how to get them out yet.

    All that being said, if you’ve made it to the point of posting here on Ask Lucky, you [I]probably[/I] don’t need to pay someone to book your travel. We’ll all be happy to help in the forums here 🙂

  3. Anonymous

    Annnd, looks like we’re back up. Give me a few (several) hours to get through the hundreds of requests that have now been dumped in our inbox, and we’ll get back to you.

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