Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Middle name on passport but not ticket


Unable to read questions


Emergency Assistance plus for American Airlines

Can you help?

Experience with ordering UK Day 2 PCR COVID test kits?


AA Upgrade


Credit after fare drop when booking through Chase Travel?

Can you help?

2022 EU Visa waiver


Can’t fill out Juicy Miles form


Travelling from South Africa can I transit in US en route to Canada?


using AMEX travel portal


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

Password Change

I got logged in on my new password, and when I went to change it on my PC at, “Profile>Change Password>Change,” my PC desktop screen popped up asking me to name a file!  What gives?

  1. Gaurav

    I’m sure day one of the new site was glitchy. Were you able to get this resolved?

  2. Tiffany

    @ Raleigh Truitt — Were you able to get this resolved? If not, please send an email over to the support address included in your password reset email, and we’ll get it looked into.

Sign in to help answer questions.