Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change




Lifemiles for families


Banned from American Airlines, falsely accused


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (1)

No cancellation confirmation email from UA?

No cancellation confirmation email from UA?

  1. Anonymous

    Hello! I called United this morning to cancel a ticket and request a refund for travel at the end of June. They changed our arrival date entirely, plus added another stop…my 1 stop itinerary from SEA-DUB had a duration of over 32 hours. The agent I spoke to (Rose) agreed that a refund was permitted, and said the $892.75 would be processed to my credit card within 7 days. I specifically asked her for the amount and that it was going to my credit card. I’m concerned that its been 6+ hours and I have not received any sort of cancellation email. When I go to “Find a Trip”, I get this message: “This reservation has been canceled. To use any remaining value toward a future flight, please select the button below.” She cancelled my friend’s flight also, and I get the same message when I search with her PNR.

    Are they trying to screw me over with a flight credit? I sent a message through their FB page, but haven’t received a reply yet. How do I fight this if so?

Sign in to help answer questions.