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Answers (2)

Missed hotel night due to airline- who pays?

Missed hotel night due to airline- who pays?

  1. Anonymous Guest

    I missed one of two nights at the Peninsula Beijing due to American Airline’s maintenance delay. I did not incur an additional night elsewhere, just spend the additional time on planes and in airports.

    If I miss a hotel night I paid for and it was American’s “Fault,” does anyone cover it for me? I realize I didn’t have additional costs, but I would have clearly picked a different hotel if I knew I would pay 2 nights for a 1 night stay.

    Taking this to the logical extreme, say I’m staying at an inspirational property for $2k per night and an airline causes me to miss one or two nights – who pays then? Does the credit card every come into play here? Thanks!

  2. Sean M. Diamond

    The airline is not responsible for any costs incurred by you related to an international flight delay, except in very narrow circumstances as defined by the Warsaw/Montreal Conventions. Depending on the origin of the flight, there may be statutory compensation due for delays, but this does not exist for flights originating in the USA on US carriers.

    Travel insurance (which may be automatically provided by the credit card you use to purchase the tickets) would be your best option here.

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