LEONARD LEWENSTEIN, M.D.
Can you help?
0
Questions and Answers
Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Filter by:
Miles transfer
Can you help?
0
Brandenburg airport shows Global Airlines pic
Can you help?
0
How to reach you?
Can you help?
0
Asiana Airlines Delay + Flight Diversion – Denied Full Reimbursement
Can you help?
0
Lounge Access – Family of 5
1
Insane Experience on AA at MIA Yesterday
1
Travel Insurance Claim Through Chase CC
Can you help?
0
Frigid Temps!?
Can you help?
0
Miles
1
Answers (3)
Lounge Overcrowding
Lounge Overcrowding
-
Anonymous GuestHi Lucky,
I know it’s highly unlikely, but one curious question…
Could a passenger who has paid a premium fare that includes lounge access be denied entry to the lounge for overcrowding arising from unforseen circumstances (e.g. extensive delays due to weather that leave travellers stranded)? -
David W Community Ambassador
Overcrowding is a fire hazard and a safety issue so I think that it is a valid reason to be denied access. However, I also feel like the airline should have a plan for this – maybe temporary access to a different lounge or something. That being said, it’s probably something the airline will be more proactive about if its a mechanical delay or something, and not a weather delay.
-
Gaurav Community Ambassador
If this happened to you on a polite request for compensation in miles would be appropriate I think.
Your feedback is important in helping us keep our community safe.