Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change




Lifemiles for families


Banned from American Airlines, falsely accused


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (2)

LifeMiles – how to cancel a flight due to COVID?

LifeMiles – how to cancel a flight due to COVID?

  1. Argon

    I have a flight tomorrow to San Salvador that I booked with LifeMiles. El Salvador has just announced that they are prohibiting all foreigners from entering the country, so I cannot use the flight. I’ve tried to call LifeMiles / Aviana there’s no response and the call drops (after being on hold for hours). I’ve sent an email (in Spanish & English) to [email][email protected][/email] asking for assistance.

    Any ideas on how to cancel the flight?

    If I’m unable to cancel it before the departure, is it still possible to have the miles refunded to my account?

  2. MidSouthSkier

    Have you tried the website?

Sign in to help answer questions.