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Answers (4)

La compagnie cancellation

La compagnie cancellation

  1. Anonymous

    Hello, we are victims of the cancelled La Compagnie flights between NY and London. They have rerouted us thru paris subject to a 6-hour layover inbound. Outbound, we have been put on a 630am flight to paris for an 11am return to NY, so we are losing the entire last day of our vacation. La C has been less than accomodating though I have cited all applicable EC rules. In fact, I cannot even speak with a service rep as the bookers are stonewalling. Any ideas on how to get them to put us on another carrier in business class? Any thoughts on a good intermediary service?

  2. Jeanine Sorrentino

    Hello, we are vctims of the recent la compagnie NY-London route cancellation. La C has rebooked us thru paris, resulting in a 6-hour inbound delay and the loss of an entire day outbound. We want them to book on a different carrier but they refuse.The booking agents are stonewalling and it is impossible to reach a customer service rep. Any ideas, or any recommendations for a reputable intermediary who can assist with EC 261 regs?

  3. Gaurav

    [USER=2291]@Jeanine Sorrentino[/USER] are they paying for the Paris-London leg?

  4. Jeanine Sorrentino

    [QUOTE=”Gaurav, post: 20617, member: 79″][USER=2291]@Jeanine Sorrentino[/USER] are they paying for the Paris-London leg?[/QUOTE]
    Yes, they are, however we are still losing a full day in london outbound due to their limited service out of paris. Really just awful customer service, still have not official notification from La C and wouldn’t know about cancellation had I not read about it here (thanks, Lucky!)

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