Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Daily Emails?


QR Lounge access transiting Doha from First to Business


Site Feedback

Hot topic, get involved

Transiting LHR on a BA First Class/Club Europe Ticket




How do I deal w extra seat reservation?


Password Change




Lifemiles for families


Banned from American Airlines, falsely accused


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (1)

Just a thought…

Just a thought…

  1. Anonymous

    Hi Lucky. I read your original article on my Google stream. I rarely travel by air at this point in time but I do work for the largest grocery chain in the U.S.. I found your article spot on with regards to customer service. All the time, at work , I have customers saying “I’m sorry to bother you…”. I tell them they only need to be sorry if they misbehave. I also tell them that if they were not in my store there would not be any reason for me to be in my store. For me, thanking a customer for bringing their business to my store is telling them I know where my paycheck comes from. I feel this should be the norm for anything from Jack-in-the-box to Nordstrom. Having spent money at both these places I have recieved service from both ends of the spectrum. I look forward to reading future articles from you. Kathi B.

Sign in to help answer questions.