Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Middle name on passport but not ticket


Unable to read questions


Emergency Assistance plus for American Airlines


Experience with ordering UK Day 2 PCR COVID test kits?


AA Upgrade


Credit after fare drop when booking through Chase Travel?

Can you help?

2022 EU Visa waiver


Can’t fill out Juicy Miles form


Travelling from South Africa can I transit in US en route to Canada?


using AMEX travel portal


Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (5)

Hyatt DSU problem

Hyatt DSU problem

  1. Illution

    dear Ben,

    I just recently ask dsu for jakarta grand hyatt and was declined via phone. I saw availability in the hyatt app for the entry level suite. I contacted hyatt concierge @twitter and here is the reply:

    Currently the Points+Cash w/diamond suite upgrade has its own indivdual availablity market seperate from the hotels standard Suite upgrade market. As well when using a DSU award there are specific suites the hotel allows for upgrades, as it is not eligible for all suites. ^CG

    Can you please clarify?

    Thank you very much.


  2. Anonymous

    I’m specifically following up with Hyatt Gold Passport on this now. Will report back shortly!

  3. Illution

    Please let me know if u need the email or screen shot from the twitter DM.

  4. Illution

    [QUOTE=”Illution, post: 23668, member: 2563″]Please let me know if u need the email or screen shot from the twitter DM.[/QUOTE]
    Just wonder of there is any news from hyatt

  5. Anonymous

    Not yet, but will update as soon as we hear back! So annoying…

Sign in to help answer questions.