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Hyatt DSU problem
I just recently ask dsu for jakarta grand hyatt and was declined via phone. I saw availability in the hyatt app for the entry level suite. I contacted hyatt concierge @twitter and here is the reply:
Currently the Points+Cash w/diamond suite upgrade has its own indivdual availablity market seperate from the hotels standard Suite upgrade market. As well when using a DSU award there are specific suites the hotel allows for upgrades, as it is not eligible for all suites. ^CG
Can you please clarify?
Thank you very much.
I’m specifically following up with Hyatt Gold Passport on this now. Will report back shortly!
Please let me know if u need the email or screen shot from the twitter DM.
[QUOTE=”Illution, post: 23668, member: 2563″]Please let me know if u need the email or screen shot from the twitter DM.[/QUOTE]
Just wonder of there is any news from hyatt
Not yet, but will update as soon as we hear back! So annoying…