Hyatt Didn’t Deduct Points or Certificates

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Hyatt Didn’t Deduct Points or Certificates

by Ben Schlappig Guest August 28, 2016, 1:23 pm

Hyatt Didn’t Deduct Points or Certificates

Anonymous Guest
August 28, 2016, 1:23 pm

A week ago, I used points for a two night stay, and also used two certificates for a two night stay at a Cat 7 Hyatt. As of this morning the certificates and points are still in my account. Will Hyatt eventually deduct these? I thought it was odd they were not deducted at time of reservation, and am now really curious about why the points are still in my account a week after my stay.
Anonymous Guest
August 29, 2016, 10:25 am

A week ago I used points and two Hyatt CC certificates for a 4 night stay. When I made the reservation the points and the certificates were not removed from my account. Now a week after the stay there is no deduction for the stays. Will Hyatt eventually deduct the points and remove the two stay certificates? This is a bit odd to me, as with previous award reservations the points/certificates were deducted immediately.
Gaurav Community Ambassador
August 29, 2016, 10:38 am

They should but who knows…

If they don’t take them in a couple of weeks, I might let them know once. After that and a few months have passed, just use them. What you don’t want is to have travel booked and Hyatt suddenly pulling the instruments/miles from your account and canceling reservations.
Gaurav Community Ambassador
August 29, 2016, 2:46 pm

[USER=7]@Tiffany[/USER] tagged for merge with [URL]http://asklucky.onemileatatime.com/threads/hyatt-didnt-deduct-points-or-certificates.7511/[/URL]

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Hyatt Didn’t Deduct Points or Certificates