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Answers (2)

How do you deal with legal name changes when a client changes their name when getting married ?

How do you deal with legal name changes when a client changes their name when getting married ?

  1. Anonymous

    Hi Lucky,

    Since you book a lot of awards for clients, how do you deal with legal name changes when a client changes their name when getting married for example? Any useful advice? My friend married last year and booked a bunch of awards using their partner’s old name (AA awards flying on AB, and Avios award flying on AB), both AA and BA are saying they need to cancel and rebook. Is this the only alternative? I’m afraid award space will not re-appear once cancelled to re-book. Thanks in advance.

  2. Anonymous

    @ Jeremy — Don’t quote me on this, but I believe if they just have the record notated as such and show legal documentation of the name change, that should do the trick.

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