Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
How do you deal with legal name changes when a client changes their name when getting married ?
Since you book a lot of awards for clients, how do you deal with legal name changes when a client changes their name when getting married for example? Any useful advice? My friend married last year and booked a bunch of awards using their partner’s old name (AA awards flying on AB, and Avios award flying on AB), both AA and BA are saying they need to cancel and rebook. Is this the only alternative? I’m afraid award space will not re-appear once cancelled to re-book. Thanks in advance.
@ Jeremy — Don’t quote me on this, but I believe if they just have the record notated as such and show legal documentation of the name change, that should do the trick.