Hilton Diamond Lifetime Status is not granted

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Hilton Diamond Lifetime Status is not granted

by Marc Henegar New Member September 5, 2019, 7:29 pm

Hilton Diamond Lifetime Status is not granted

Marc Henegar New Member
September 5, 2019, 7:29 pm

I’ve been a Hilton Honors Diamond member for 15 years. I clearly meet the requirements for Lifetime Diamond status. However, Hilton, every time I ask them, says they need a few more MONTHS to verify my status. This has been going on for almost a year.

The problem, I suspect, stems from the fact that my account was hacked a few years ago and now I have a new #. I have provided them with the old and new numbers. The old number qualifies for Lifetime Diamond status on its own.

I don’t understand why this is happening. Can someone else shed some light on this?
Gaurav Community Ambassador
September 5, 2019, 10:33 pm

Sounds frustrating. I’d take it up with one of the contacts here:
[URL]https://www.elliott.org/company-contacts/hilton/[/URL]
Marc Henegar New Member
September 9, 2019, 10:37 am

[QUOTE=”Gaurav, post: 66471, member: 79″]Sounds frustrating. I’d take it up with one of the contacts here:
[URL]https://www.elliott.org/company-contacts/hilton/[/URL][/QUOTE]
Thanks, I’ll try that… 🙂

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Hilton Diamond Lifetime Status is not granted