Questions and Answers

Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.

While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!

This space is intended to be more of a community as well, so please jump in and share tips!

Filter by:

Germany airplane mask mandate

Can you help?
0

new united Club lounge is coming soon to Phoenix Sky Harbor

Can you help?
0

MAKING CONNECTIONS AT LAX

2

skyward miles

1

Clarification on Spain entry requirement from US

Can you help?
0

Cannot contact Malaysia Airlines

2

Pajamas

3

Singapore Airlines restricting F?

2

Stuck between UA and LH

Can you help?
0

Heathrow baggage problems

3

Ask a Question

Everyone can read and comment, but you must login to post a new comment.

Answers (4)

Emirates Aircraft Change

Emirates Aircraft Change

  1. Anonymous Guest

    Lucky – My husband booked award tickets on Emirates. We booked the A380 via LAX. Today when checking our flight we noticed the return is now on a 777. I called and spoke with customer service and they state that the earlier A380 flight does not have reward seats available however, does have seats available in first class. They were unable to move us to the earlier flight. Any suggestions?

  2. MidSouthSkier Community Ambassador

    What class are your existing tickets?

  3. nickn949 New Member

    [QUOTE=”MidSouth Skier, post: 27321, member: 184″]What class are your existing tickets?[/QUOTE]

    We are booked in First Class using miles.

  4. David W Community Ambassador

    Did you use Alaska miles to book the award? If so, call Alaska and Emirates on a 3 way call and see if they can assist you. Equipment changes are not under your control and can be a valid reason for the operating airline to open up seats on another flight.

    At minimum you have to constantly check for award space on the flight you want and then call to rebook when it does become available, and explain that because of an equipment change, you should not be responsible for any changes in award pricing (except for differences in taxes and fees.

Sign in to help answer questions.