Questions and Answers

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Answers (1)

DOT claim for an Avios issue?

DOT claim for an Avios issue?

  1. Anonymous

    Hey Lucky,
    As the pandemic took hold BA had a period where they would only offer a voucher on cancelled flights, even if they had previously qualified for a reinstatement of miles. I cancelled a flight in March and still have had no success in getting my miles back. I have tried the Twitter team and sent a complaint via BA.com that has gone unanswered. Can you file a DOT claim regarding issues with miles reinstatement?

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