Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Different answers from AMEX and Bonvoy re: free night
I talked to both a Marriott Bonvoy representative and my American Express card representative. The Bonvoy rep says that I only will get for one free night a year and not one free night per account per year. I have the AMEX Luxury Card that is now a Bonvoy Brilliant and the AMEX SPG Preferred Guest that is now a Bonvoy card….The Bonvoy rep says that I only will get for one free night a year and not one free night per account per year. The AMEX representative says that according to his contract information I should get a free night for each account. (25,000 pts for the Bonvoy and 35,000 pts. for the Brilliant)
My anniversary date for the Bonvoy (Starwood Preferred) is in July. I want to cancel the card if it has no benefit to me anymore as it is $95 a year. Do you have or can you get a definitive answer?
The Marriott Bonvoy rep says that the free night benefit is one per bank..so one through Chase, for me that would be my Ritz-Carlton Card and one through AMEX. So there would be no benefit to having more than one card per banking entity.
Welcome [USER=4681]@Debbie Terry[/USER] – I’m almost certain you get one free night per card.
Can anyone else chime in?
Hi [USER=4681]@Debbie Terry[/USER]!
In general, if you assume that literally no one at Marriott knows what is going on when it comes to anything, you will be two steps ahead.
Amex is correct in this case.