Have a travel related question? Post it here, and I’ll do my best to answer it as quickly as possible.
While anyone can comment on regular blog post, registration is required in order to post a question in this space. Creating your account is free, and you'll be able to see when your question is answered, as well as like comments from other users. And of course, you'll earn status points for offering helpful answers!
This space is intended to be more of a community as well, so please jump in and share tips!
Delta MQD Calc Errors
Recently, I’ve had two instances where Delta did not post my MQD’s correctly. I did contact the Platinum Desk and they were both resolved, but I wanted to bring to your member’s attention. The first instance there was no good reason, it was just wrong. I expect 80% or more of the purchase price to post as MQD and on a recent trip it was more like 50%. So I contacted them and complained, they researched and agreed and changed it within 24hrs. I did a change to a ticket last week and the price went from 550 to 1192 but they only posed 102 per segment, they obviously didn’t take into account the new fare. I went on to their chat and after a long time (25mins or so), they resubmitted the ticket for reprocessing stating it would take 7 business days. Just wanted to make your readers aware, they should check this after every flight and challenge if it doesn’t make sense – after all, it’s a qualification requirement. Thanks! JRF