Questions and Answers

Credit card fraud can hurt. I had $6000 worth of credit card fraud on a Capital One Card. Sure, they told me I was full protected but, here’s the catch. I had to pay the part of the $6,000 that was already paid out to the merchant by Capital One or pay the interest since it was already on my statement and they assured me that I would get the money or the interest back as a credit on my next statement. I’m not real confident about that since after seeing how they have been dealing with fraud. They even approved a fraudulent charge 3 days after the account was already closed. Those charges they did immediately remove as well as the things that were pending but anything that had already gone through they insisted I must pay. What if I couldn’t afford to pay these charges on behalf of these crooks? What if I just don’t want to. Sorry they said. Pay the interest or pay the charges and we’ll deal with it later giving you back the money or the interest on your next statement. Can they actually do that?

@Lynda that sounds unusual. I have never had to pay anything towards fraudulent charges. I would escalate to a supervisor or to the CPFB.