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Answers (5)

Citi ThankYou transfer

Citi ThankYou transfer

  1. caddietravels

    I recently transferred 8k Citi ThankYou points to Singapore Airlines. The transfer was deposited a day later in my singapore account but two days later Citi sent an email saying there was an error and the points were redeposited into my citi account but they were still showing in my singapore account. The email said to call citi to complete the transfer. I called and got the points redeposited to singapore. The extra 8k points showed up in my singapore account a day later. So basically, Citi transferred an extra 8k points to me. Wondering if I should call citi and tell them or just play dumb? I only had 645 citi points left after the first transfer so its not like I had extra points to transfer. I hope I was clear. Thanks

  2. caddietravels

    also, it’s been about 5 days and the points are still in my Singapore account.

  3. Mick

    I think best to tell them. They might let you keep them anyway for owning up! And chances are they’ll fix them at some point anyway. They might be happy to hear about the glitch. Just my opinion though. I wouldn’t judge you for keeping them 🙂

  4. MarkS

    And the worst that could happen to you is? I mean the even made a sequel on the movie Dumb and Dumber

  5. Gaurav

    Well, the worst is probably Citi trying to claw back the points after you’ve used them for an award ticket and SQ canceling your tickets… I’d call to be on the safe side.

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