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Answers (3)

Chase Marriott Rewards® Premier credit card switcheroo?

Chase Marriott Rewards® Premier credit card switcheroo?

  1. Anonymous

    Date: 04-27-2016 18:32:38
    From: Chase Card Services
    Subject: Re: Rewards Inquiry
    [SIZE=5][B]Message:[/B][/SIZE]

    Dear xxxxxxx,

    Thank you for your recent inquiry regarding the enrollment
    bonus offered on your Chase Marriott Rewards® Premier
    credit card account.

    In reviewing your application details, the enrollment
    offer for the account is to receive 50,000 points if you
    spend $2,000 within the first 3 months of opening your
    account, 5,000 bonus points when you add the first
    authorized user, as well as the first year annual fee
    waived.

    Regrettably, the offer you requested that includes 80,000
    points if you spend $3,000 does not include the $85 annual
    fee waiver for the first year, and cannot be matched to
    your current account. This offer is only available when
    you apply using the application link contained in the
    offer. We apologize for any inconvenience this matter may
    cause you.

    If you need any other assistance, you can send us a secure
    message. We appreciate your business and thank you for
    choosing Chase.

    Thank you,

    Barbara Kinsella
    Customer Service Specialist

    1-800-436-7927

    Original Message Follows:
    ————————

    I recently complied with the $3000 in the first three
    months promotion but only received 50,000 points instead
    of the offered 80,000 points. Please confirm.

  2. David W

    Do you remember what offer was available when you applied? Or maybe ask that you be charged the annual fee in exchange for the difference in points since that seems the be the only other difference in the offer

  3. Gaurav

    It would be very unusual for Chase to do a switch on purpose–CPFB penalties can be pretty high. If you took a screenshot of the offer I would check that (also a good thing to do for the future). Otherwise I’d do as [USER=29]@David W[/USER] suggests.

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