Cell service at the gate

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by Mikewarren1000 Member September 10, 2019, 2:41 am

Cell service at the gate

Mikewarren1000 Member
September 10, 2019, 2:41 am

Maybe this has been asked and answered but lately i feel like i have no service at the gate while on the plane. Are they jamming your service and why? I have 1 bar max and often even just No service at all
Owen New Member
September 10, 2019, 11:57 am

You’ll only notice this on planes which offer on-board WiFi. The frequencies mess up cell service connections. Even satellite radios do not work onboard aircraft with WiFi. They are not intentionally blocking it
Mikewarren1000 Member
September 11, 2019, 2:00 am

[QUOTE=”Owen, post: 66573, member: 4215″]You’ll only notice this on planes which offer on-board WiFi. The frequencies mess up cell service connections. Even satellite radios do not work onboard aircraft with WiFi. They are not intentionally blocking it[/QUOTE]

Thanks for explaining. Cant they shut off Wifi while at the gate so passengers can just use their date or the regular on the ground free wifi ? I guess its not that simple. Basically no work can be done on the phone or lap the entire time on the plane on the ground at the gate
David W Community Ambassador
September 12, 2019, 1:44 am

I read somewhere that the composite materials used to build the 787 also block some cell signals
Mikewarren1000 Member
September 12, 2019, 3:26 am

Thats really interesting. And most recently i recall having no service while sitting on AA or UA 787’s. Although I know its happened on Delta too and they dont have any but still very interesting, never had heard about this

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Cell service at the gate