Questions and Answers

Hi Lucky

We live in a world where more and more children are allergic. Mine unfortunately are highly allergic although it has prevented us from traveling across the world without any problem in the last 10 years until our stay at the Meridien bora bora.

Reading trip advisor reviews, [URL]https://www.tripadvisor.com/ShowUserReviews-g311415-d301617-r451712911-Le_Meridien_Bora_Bora-Bora_Bora_Society_Islands.html[/URL] for instance I realized the hotel is pretty sloppy.

As the reaction was happening on the transfer to the st regis (we had back to back bookings) we didn’t get a chance to take the suspicious muffin.

The reaction of the Meridien (we returned there) was to deny access to people involved in the incident (we could only speak to the general manager and executive chef), claim they didn’t keep any muffin, claim the recipe didn’t involve any hazelnut and claim a mistake was also impossible. In fact they go so far as to claim it was possible it didn’t come from something eaten at the Meridien (we didn’t leave the island)

Of course causes of anaphylaxis (which can lead to death) are impossible to prove but I find that hotels aren’t great at assuming responsibility. Any similar experience amongst readers?